Collection Services Advisor
- Employer
- Pier Recruitment
- Location
- East Sussex, Brighton
- Salary
- £22000 - £25000 per annum + Benefit Package
- Closing date
- 16 Sep 2019
Job Details
Collections Services Advisor
Salary: £22k-£25k Pro rata
Location: Brighton
Hours: Full time Mon - Fri
We are currently looking for an experienced Collections Advisor to join a busy and thriving Property company based in the heart of Brighton. This is a great opportunity for anyone wanting to join a fantastic, professional company and the successful candidate will be supported and encouraged to achieve industry qualifications after the probationary period.
The purpose of the role will be to maximise the recovery of rental arrears by the development and implementation of recovery strategies for each arrears case.
You will be working alongside the Property Managers, speaking with our customers and clients and applying excellent attention to detail in dealing with tenants in rent arrears and general enquiries. You will be good at communicating, juggling priorities and working under pressure.
Key duties and responsibilities:
- Contribute to the identification criteria of arrears cases
- Reviewing all accounts with arrears of rent and agree plans with tenants and councils
- Monitoring arrears performance and managing all rent arrears cases through to litigation
- Dealing with of incoming & outgoing calls
- Contributing to the effectiveness of the Collections Team through team work
- Data entry and system updates
- Responsible for the receiving of Card Payments from residents, ensuring compliance
The ideal candidate will have the following skills or experience:
- Extensive experience in debt or arrears collections
- Ideally experience in the housing or property sector
- Numerate, Communication, Problem Solving
- Excellent Customer Services skills with the ability to negotiate whilst remaining calm and professional always
- IT literate
- Excellent attention to detail
For more information on this role please contact Sarah Nicholas on 01273 947810 or apply today!
Pier Recruitment does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.
Pier Recruitment acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
If your application is successful a consultant will be in contact with you within the next 2 working days. If you do not hear within 7 days please call the office as we always wish to provide 100% customer service.
Company
Founded in 2012, Pier Recruitment is a bespoke recruitment agency designed to bring service back in to the industry – something which has sadly been neglected in recent years!
We are interested in your career, what you really want to do and how you want to progress. We understand that people need change, they need to grow and develop, and sometimes they need to move in to a completely different industry sector. Whether it’s a permanent, temporary or contract position you are looking for – we will find it for you!
To find out more, click below:
- Website
- http://www.pierrecruitment.co.uk/
- Telephone
- 01273 874154
- Location
-
Intergen House
65-67 Western Road
Hove
East Sussex
BN3 2JQ
GB
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