Skip to main content

This job has expired

Front of House Supervisor

Employer
Elior
Location
Bognor Regis
Salary
£17,000 per annum
Closing date
18 Sep 2019

View more

Sector
Hospitality & Catering
Contract Type
Permanent
Hours
Full Time

Supervisor

Introduction

FOH Supervisor needed at the University of Chichester. Become part of our management team and help lead an experienced and friendly team.

Location

Bognor Regis, West Sussex

Summary of Role

As Supervisor you will be responsible for motivating your team to achieve Elior UK objectives and aiding with the running of an effective service. Also for ensuring maximised efficiency of all resources available to ensure excellent service delivery in line with clients and Elior UK requirements within your area of responsibility.

Key Tasks & Responsibilities

As Supervisor for Elior you will be expected:

  • Running Shifts to meet manager and client expectations and ensure the team are working towards those aims
  • Responsible for cashing up tills and end of day banking
  • Responsible for ensuring ongoing team communications, including building internal relationships, management reporting and client liaison to support the delivery of operational excellence.
  • To support innovative menu planning and design of food service within specified budget.
  • Responsible for maintaining, ordering and controlling food stocks within budget.
  • Ensure the team has thorough and up to date product and service knowledge in order to provide relevant information to customers and clients.
  • Responsible for ensuring that all complaint handling is dealt with professionally and in line with procedures.
  • Responsible for assisting in the recruitment process and providing ongoing support, training and development for the team.
  • Responsible for supporting the “Elior eXperience” communication and for embedding the standards within the team supporting the service champion as appropriate.
  • To manage and support the compliance of COSHH, Health & Safety, Hygiene and Food Safety regulations throughout the team and to report any incidents in line with procedures.

Skills, Experience and Qualifications

As Supervisor we look for the following:

  • Experience in catering, hospitality or restaurants is essential
  • Experience in leading a team is desirable
  • Experience in cashing up, stock control and staffing is useful

Core Values and Behaviours

Because we believe that the whole experience matters at Elior we look for someone who shares the same values:

  • Employee Recognition: recognise and value the contribution of others.
  • Loyalty to our client/customer satisfaction: warm, friendly and genuine with ability to build trust and loyalty.
  • Innovation: actively seek to improve ways of working and offer suggestions.
  • Operational Excellence: committed to achieving results through demonstrating a “can-do” attitude.
  • Responsibility: takes personal responsibility to ensure all Elior ways of working are adhered to.

Salary & Benefits

From £17,000 gross salary

As well as an enjoyable place to work, Elior offer a comprehensive benefits package including access to offers, promotions and discounts to retail and leisure providers.

Hours

Full time role 37.5 hours a week 52 weeks a year. Shifts vary but mainly 7-3 or 12-8. Very few late nights or weekends

Elior UK has been recognised for a variety of awards such as CSR and chef development programmes which demonstrate the passion and creativity of our great team.

For all our colleagues we offer a range of discounts such as EE mobile contracts, Nissan vehicles, and lots more offers on leisure and entertainment, gyms and restaurants.

We focus on our colleagues and hold an annual Elior Award event, issue rewards for recognition every month plus deliver a varied portfolio of development programmes. We offer additional leave for charity work and provide a Colleague Support Programme for health & wellbeing advice.

Elior foster and believe in a diverse workplace, free from discrimination, which leads to an enjoyable and supportive environment.

Interested?

All you need is an updated CV and cover letter, we'll do the rest.

#TheJobThatIWant #TeamElior #EliorCareers #EliorFoodie

Twitter: @elioruk Facebook: Elior Careers Instagram: elior_uk

Any internal colleagues applying for this role, please be advised that new terms and conditions will apply.


Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert