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Pension Administrator - B&CE

Employer
Manor Royal Business District
Location
Crawley, West Sussex
Salary
£18,000 to £20,000 plus company benefits
Closing date
26 Sep 2019

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Job Details

b&ce

The role for Pension Administrator (Member Services) will undertake all aspects of product administration for both individual and employer customers in line with service levels including processing activities and record maintenance. You will take personal ownership of customer admin enquiries, building a close rapport to identify unmet needs and promote company products in accordance with procedures and service levels, ensuring a complete record of all information gathered or given is maintained and any arising issues are identified and resolved.

Practically speaking:

  • Reporting to the Pension Team Leader you’ll be responsible for:
  • Administer and process all B&CE pension products and services within our Transfers team.
  • Register complaints, errors, breaches and customer comments in accordance with company procedures.
  • Provide high levels of customer service to individuals, employers, regulators, financial advisers, government offices and trustees.
  • Acquire information as necessary, liaising with other external parties as appropriate

If you're right for this role:

You’ll enjoy working within a solutions-driven, people-focused organisation.

You’ll have a can-do attitude and work well both independently and as part of a team and be aligned with our

values of Creating Simplicity, Keeping Promises and Showing Compassion.

  • You will be educated to GCSE standard (or equivalent)
  • Previous experience of working within a financial services administration environment or similar
  • You will have good working knowledge of MS Excel and Word
  • Able to communicate information confidently and clearly
  • Excellent attention to detail – a real eye for the fine details

The perks:

Our people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer… even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant or grab some fruit – we get a big delivery every week. Discover more of B&CE’s employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career

Company

Manor Royal Business District is the biggest business park of the Gatwick Diamond area and one of the south east's premier mixed activity employment hubs.

Enviable location and connections

Situated at the heart of the Gatwick Diamond on the Sussex and Surrey county borders, just two miles from London Gatwick Airport, a major motorway junction (M23 Junctoion 10) and two mainline railway stations (Gatwick Airport and Three Bridges), Manor Royal is a popular choice for a diverse range of occupiers including a host of blue chip global brands.

Manor Royal in numbers

  • One of the biggest business parks in the South East.
  • Covers an area of 539 acres – that’s over 300 football pitches.
  • 700 properties
  • 500 businesses
  • 30,000 people

Manor Royal more than a number

Since the formation of the Manor Royal Business Group (MRBG), an association of Manor Royal based business and firms, being on Manor Royal means being part of something. You’re never just a number.

Manor Royal makes sense

Scale, diversity, location and great connectivity with a property offer to match means Manor Royal based firms are never far away from their suppliers, customers and a talented workforce.

Pay us a visit

Visit www.manorroyal.org to find out more and to get in touch

 

Company info
Website
Mini-site
Manor Royal Business District
Location
7 Magellan Terrace (Ground Floor)
Gatwick Road
Crawley
West Sussex
RH10 9PJ
United Kingdom

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