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1st Line Support Engineer

Employer
Premier IT
Location
Eastbourne, East Sussex
Salary
£18k - 21k per year
Closing date
26 Sep 2019

View more

Sector
Technology
Contract Type
Permanent
Hours
Full Time

Role- 1st Line Support Engineer

Location- Eastbourne

Term- Permanent

Salary- £21,000 per annum

I am looking for a 1st Line Support Engineer to join my IT client based in Eastbourne. This is a great opportunity for a 1st Line Support Engineer to become a part of an exciting business on their journey to success and growth, whilst receiving huge amounts of training along the way. As the 1st Line Support Engineer you will deal with all external client issues and escalate when necessary. If you have previous experience as a 1st Line Support Engineer or have an educational IT background with a passion for IT, looking to break into the market, I would love to hear from you!

The 1st Line Support Engineer you will have some of the following attributes:

  • Previous experience working as a 1st Line Support Engineer or an educational IT background
  • Knowledge or experience working with Active Directory would be beneficial
  • Understanding of troubleshooting to resolve issues
  • Knowing your way around hardware, setting up/fixing laptops, desktops and other bits of IT equipment
  • Experience working with Windows operating systems
  • Experience working with Office 365 or any other Microsoft applications
  • Great communication, written and verbal
  • Strong attention to detail
  • Strong ambitions to succeed and progress
  • Excellent organisational skills
  • Strong passion for IT and a willingness to learn!

As 1st Line Support Engineer some of your duties will include:

  • Support all external clients with any issues and escalate when necessary
  • Act as the 1st point of contact and log any issues
  • Support and deploy hardware and software for client users
  • Support and troubleshoot hardware peripherals
  • Software instillations and upgrades
  • Log and update internal systems with any issues.
  • Learn about servers and networks
  • Set up new users

As 1st Line Support Engineer your benefits will include:

  • £18,000-£21,000 salary, depending on experience
  • Massive progression and development opportunities offered within the business
  • Exposure to new technologies
  • Continuous training offered with opportunities to gain certifications
  • Perkbox membership
  • Private healthcare and pension scheme

If you are interested in this 1st Line Support Engineer position based in Eastbourne, please apply with an up to date CV to


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