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Customer Service Representative

Employer
Pier Recruitment
Location
West Sussex, Worthing / West Sussex, Shoreham-By-Sea
Salary
£21000 - £25000 per annum
Closing date
18 Oct 2019

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Job Details

Are you passionate about working with a diverse range of customers and want to opportunity to develop and progress and build yourself a career?

Do you want to work for a company that offers excellent incentives, competitive holiday & pension,free parking on-site and lots of social and charity events?

If so, then I have the role for you,

My client in Shoreham are expanding and are currently looking for experienced Customer Service Advisers to join their team, training, and full support will be given.

We are looking for previous experience dealing with customers on a business level.

Hours: 9.00 am - 5.30 pm

Salary: £21,000-£25,000 depending on experience

Benefits;
* 22 days holiday, rising by 1 each year up to 25
* Sales incentives, including trips abroad, days/afternoons out
* Tax-free childcare initiative
* Perkbox membership
* Discount Card (for local retailers)
* Regular company and team social events

Key duties;
* Managing phone calls and emails from customers
* Dealing with queries and complaints
* Working to SLA's
* Updating the company CRM system with all conversations and customer data
* Escalating any issues where necessary
* Liaising with various departments to investigate and resolve any complaints

Skills required;
* Confident and professional
* Demonstrate patience
* Strong organisational skills
* Proven track record of providing excellent customer service
* Technical experience
* Computer Literate

Please apply today or call Nyomi at Pier for more information.

Pier Recruitment does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Pier Recruitment acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

If your application is successful a consultant will be in contact with you within the next 2 working days. If you do not hear within 7 days please call the office as we always wish to provide 100% customer service.

Company

Founded in 2012, Pier Recruitment is a bespoke recruitment agency designed to bring service back in to the industry – something which has sadly been neglected in recent years!

We are interested in your career, what you really want to do and how you want to progress. We understand that people need change, they need to grow and develop, and sometimes they need to move in to a completely different industry sector. Whether it’s a permanent, temporary or contract position you are looking for – we will find it for you!

Pier Rec

To find out more, click below:

 

Company info
Website
Telephone
01273 874154
Location
Intergen House
65-67 Western Road
Hove
East Sussex
BN3 2JQ
GB

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