Apprentice Receptionist
- Employer
- Sussex Skills Solutions
- Location
- Pevensey, East Sussex
- Salary
- £168.75 per week
- Closing date
- 17 Oct 2019
View more
- Sector
- Apprenticeship , Business
- Function
- Administration , Apprenticeship
- Contract Type
- Apprenticeship
- Hours
- Full Time
Job Details
Apprenticeship summary
Working week
5 days to include Saturday morning on a rota, 38 hours per week Total hours per week: 38.00
Weekly wage £168.75
Expected duration 15 months
Possible start date 02 Dec 2019
Apprenticeship level Intermediate Level Apprenticeship
Vacancy description
The key tasks will include:
- Dealing with patients under varying circumstances
- Answer the telephone and deal with calls appropriately
- Arrange prescriptions via the computer
- Deal with enquiries – internal and external
- Open and distribute post
- Handle specimens and forms, ensuring the correct recording and storage
- Ensure the smooth running of the doctor’s surgery
- Arrange for admissions/domiciliary visits on behalf of the doctor when directed
- Arrange transport for patients attending hospital, etc., when directed
- Deal with enquiries from hospital doctors/consultants/nurses and secretaries
- Telephone patients on recall systems
- To operate the scanning machine for filing correspondence
- Photocopying medical records for solicitors, etc.
Requirements and prospects
Desired skills
The essential skills for the role include:
- Good IT skills
- An interest in customer relations
- Being able to work efficiently as part of a team
Personal qualities
The essential personal qualities for the role include:
- Polite, presentable, and punctual
- Able to remain calm even when things get busy
- Enjoy working as part of a team
- Ability to know when to refer to more experienced colleagues
- Prepared to learn and gain experience
- A passion to work with the general public in a health care environment
Desired qualifications
It is essential have GCSE (or equivalent) grades A*-C/9-4 in English and Maths.
Future prospects
There could potentially be a job that you could apply for at the end of the apprenticeship.
Things to consider
Reliable access to transport would be desirable, as we have three sites.
There will be 4 weeks paid holiday + pro rota bank holidays.
For more information on the ANMW, please visit: https://www.gov.uk/national-minimum-wage-rates
About the employer
Stonecross Medical Centre
http://www.stonecrosssurgery.co.uk/
Description
NHS doctors surgery in East Sussex, with the practice in a modern building.
Address
Mimram Road
Pevensey
BN24 5DZ
Training
Training provider EAST SUSSEX COLLEGE
Contact
Katie Parris 030 300 39871
Training to be provided
- Level 2 City & Guilds Diploma in Business and Administration Level 2
- Technical Certificate Level 1 Functional Skills in English, Maths, and ICT (where applicable)
- Employee Rights and Responsibilities (ERR)
- Personal Learning and Thinking Skills (PLTS)
Apprenticeship framework Business and Administration
Company
Bringing an innovative approach to the delivery of apprenticeships and employer-focused skills training in the South East, East Sussex College Group is a joint venture between Sussex Downs College and Sussex Coast College Hastings.
East Sussex College Group is an apprenticeship and skills training specialist serving the whole of Sussex.
East Sussex College Group is a working partnership between Sussex Coast College Hastings and Sussex Downs College, and since launching, has worked with a number of businesses in the South East to help them utilise funding streams and create their own internal training programmes.
Plus, by drawing on decades of experience and expertise from staff at both colleges, East Sussex College Group is able to successfully match the right apprentice in a role that is right for the business and the individual.
If you would like to find out more about how East Sussex College Group can help you, please get in touch on 030 300 39777, info@sussexskillssolutions.co.uk or at: www.sussexskillssolutions.co.uk
- Telephone
- 030 300 39871
- Location
-
ECAT House
Cross Levels Way
Eastbourne
BN21 2UF
GB
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