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Technical Services Manager (Information Services)

Employer
University of Brighton
Location
Brighton, East Sussex
Salary
£44,045 to £51,034 per annum
Closing date
17 Oct 2019

View more

Sector
Education, Further , Technology, IT, IT Support
Function
Management
Contract Type
Permanent
Hours
Full Time

Job Details

IT Services makes a valuable contribution to the University of Brighton, supporting innovation and efficiency in learning, teaching, research and administration through the delivery of sustainable IT services that enable us to put students at the heart of everything we do.

As the IS Technical Services Manager you will be responsible for the management of site-based Technical Services Delivery teams, ensuring a consistent IT and AV support service across all university sites. You will also be responsible for the operation of the IT Service Desk, ensuring that effective processes are in place for incident management, access management and request fulfilment and making sure that operational reporting is in place to meet the needs of IT Services and our customers. You will lead on the planning, development and management of major IT Services operations; specifically the provision of IT, Media and Audio Visual support services, on all University campuses.

You will have substantial experience of leading an IT delivery function in a complex, multi-sited organisation. You should have experience of driving forward change to deliver a consistent and high quality IT support service.

This is a full-time, permanent position. Job-sharers are welcome to apply.

To apply please visit http://jobs.brighton.ac.uk/IS5036-19-396

Closing Date: Thursday 17 October 2019

Reference: IS5036-19-396

Company

The University of Brighton has a great deal to offer both prospective students and employers. You can benefit from higher-level education and increased employability, or as an employer, bring additional skills and development opportunities to your business.

Courses for students

You can search undergraduate, postgraduate, part-time and full-time courses on the university website. There is also a wide range of short courses and evening classes.

Courses at the University of Brighton


Supporting your career goals

The university careers service has links with more than 1,800 employers of which around 500 regularly place vacancies with the university’s job shop, attend careers talks and careers fairs.

The University of Brighton careers website offers a rich source of careers information and vacancies that is open to all graduates.

University of Brighton careers service


Training and Development at the University of Brighton

www.brighton.ac.uk/business/

The University of Brighton offers highly flexible, employer-focussed professional training and staff development to suit your particular workforce’s needs. We can also work with you to quality assure your own in-house learning programmes. Our service offers an efficient way to provide your employees with leadership skills and relevant higher education which fits around the demands of their job. This can be delivered at the workplace, at convenient intervals to suit you and your staff.

We also offer consultancy and collaborative research in a wide range of specialisms. For more information contact: traininganddevelopment@brighton.ac.uk


Internships

Internships are cost-effective and flexible. A graduate intern can bring new skills, fresh ideas and a different perspective into your organisation on a short term basis.

University of Brighton’s Premium Internships Service


Knowledge Transfer Partnerships 

This is a grant-funded scheme which enables companies to access resources and expertise they need to innovate, grow and improve their performance.

KTP enables a highly skilled graduate, known as an Associate, to be employed by the university to work full-time in your company leading a strategic project, with the support of an academic team with expertise relating to the project.  

Projects last between 6 months and 3 years; up to 67% of the project costs are provided by the Technology Strategy Board or another government sponsor.

For more information about KTP at the University of Brighton, please take a look at our website or contact us by phone: 01274 642435 or email ktp@brighton.ac.uk to discuss how KTP could help your business.


Other development opportunities for business

http://www.brighton.ac.uk/business/

The University of Brighton offers highly flexible, employer focussed higher-level training and staff development to suit your particular workforce’s needs. We can also work with you to quality assure your own in-house learning programmes.

Our service offers an efficient way to provide your employees with relevant higher education and leadership skills, which fits around the demands of their job. This can be delivered at the workplace or on-line, at convenient intervals to suit you and your staff.

We also offer consultancy and collaborative research in a wide range of specialisms. For more information contact traininganddevelopment@brighton.ac.uk


Working with the community

University of Brighton has strong links with the community, and considers its social and community activity to be a fundamental part of the organisation’s core purpose.

www.brighton.ac.uk/community/


Train to be a teacher at the University of Brighton

If you are a graduate or will you be graduating this year, have you thought about becoming a teacher?

The University of Brighton has a few places left on its PGCE courses. Apply now and you could start in September.

The average starting salary in teaching is high compared to the average graduate starting salary. It goes up quickly too, with teachers seeing their salaries rise by an average of 30 per cent after their first four years in the job. There are also a number of ways teachers can progress in their careers, either within the classroom or in a leadership role.

Bursaries of up to £20,000 available for top graduates to teach certain subjects.

 

Company info
Website
Mini-site
University of Brighton
Telephone
01273 600900
Location
Mithras House
Lewes Road
Brighton
East Sussex
BN2 4AT
GB

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