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Smart Repair Technician

Employer
ACS Automotive Recruitment Consultancy
Location
BN27, Hailsham, East Sussex
Salary
£23000 - £31200/annum
Closing date
9 Nov 2019

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Sector
Aviation
Contract Type
Permanent
Hours
Full Time
As a SMART Technician for this dealership in the East Sussex area, you will be responsible for carrying out any general cosmetic repairs to customer vehicles and used-car stock. Your work will be of the highest standard and workmanship, using the tools provided.
Role responsibilities - including but not limited to
• To examine vehicles to identify additional work for repair, liaising with the Service Manager to obtain permission to proceed
• To carry out wheel refurbishments
• To carry out cosmetic paint repairs
• To carry out seat fabric repairs
• To carry out minor dent removals
• To clearly document all work performed ensuring that times are recorded accurately and within agreed timeframes
• To take care of vehicles whilst being worked on
• To adhere to health and safety requirements and maintain a tidy workstation
Who you need to be
• You must have excellent communication skills to communicate credibly with our customers, colleagues and senior management
• You must enjoy working in a fast-paced environment recognising individual responsibility to contribute to the performance and success of the team. You will have an understanding of the needs of others and a willingness to go the extra mile
• You will have the ability to keep up-to-date with complex information, proven selling skills and good analytical and problem-solving skills
• You will be good with administration, diary management and following up within agreed timeframes
• You will be able to develop rapport and trust with customers and to resolve conflict situations calmly and reasonably
• You will have a passion for customer service, have a process orientated approach and be professional and well presented
Your experience
• You will have a minimum of 4 years’ experience in the industry, working on basic and complex small to medium repairs
• You must be apprentice-trained and qualified to NVQ Level 3 in Light Vehicle Mechanical, Maintenance & Repair or NVQ equivalent. You will ideally have at least two years’ experience of working in a franchised dealership since completing your apprenticeship
• You will have good IT skills including the ability to use Microsoft Outlook, Word, Excel to an intermediate level
• You will have a valid clean UK Driving Licence
Working hours: 44.23 average. Monday - Friday 8.30am - 5.30pm. Saturday mornings on a rota which is currently 1 in 3 8.00am - 1.00pm
If you would like to hear more about this Smart Repairer role and others in the Motor Trade, please contact Adam Curtis of ACS Automotive Recruitment Consultancy

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