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SAP Enterprise Services Business Analyst

Employer
H M Revenue & Customs (HMRC)
Location
Worthing, West Sussex
Salary
£30880 per annum
Closing date
15 Nov 2019

View more

Sector
Technology
Contract Type
Permanent
Hours
Full Time
When you think of government technology what do you imagine? Months to assemble IT requirements, years to build services, and not a customer in sight? The truth couldn’t be more different.

At HMRC we are already one of the most digital organisations in the UK. We have one of the largest data sources and we're creating a world-class IT function.

With 50 million customers to serve, over 60 thousand colleagues to support, and £600 billion to collect to fund UK Plc, our IT operation is huge. Operating on a stage this big would faze many, and it is not for everyone. But, for those who are up to the challenge, we offer unique and unparalleled opportunities to work with some of the latest technologies and make a real, lasting difference.

Here in HMRC’s Chief Digital & Information Group (CDIO) we’re increasingly delivering in-house through our growing network of digital delivery centres – hi-tech, state-of-the-art facilities across the UK.

We’re removing our dependence on data centres, as we increasingly virtualise our estate. We’re fundamentally restructuring the way we look after our IT and the way we work with partners across our ecosystem. But it’s not just about the tech. We’re building a deep understanding of our customers, working in agile ways, and implementing a DevOps approach.

We focus on our people, with clearly defined career pathways that are rewarding, fulfilling and achievable. We have flexible ways of working to help everyone manage their own work/life balance. And we’re creating an authentically diverse and inclusive workplace where everyone feels able to bring their whole self to work.
This is your opportunity to join us!

Job descriptionThe SAP Enterprise Services team is involved in many high-profile changes, directly contributing to HMRC’s wider transformation ambitions. We’re responsible for HMRC’s SAP service applications, financial management, governance, performance and SAP service licence requirements.

This is an exciting time to join our Business Analyst team within SAP Enterprise Services. As a team we contribute to new HMRC strategies and business transformation initiatives which make a difference to our 45 million individual and 4.9 million business customers.

As one of our team of Business Analysts you’ll be working with stakeholders to understand, assess, document and support delivery of business change needs for everything from large scale technology changes (e.g. an ERP implementation), to identifying and resolving inefficiencies in a business process.

ResponsibilitiesWe’re looking for someone who is passionate about getting it right for our customers and great at building effective relationships with stakeholders. You’ll already have experience working in a business analysis environment and know/understand how to use business analysis tools and techniques to identify, record and support the successful delivery of business requirements.

You are self-motivated with a desire to continually improve. You enjoy being part of a successful team where you share knowledge and experience to build our business analysis community.

You’ll need to be adaptable and flexible to meet the challenges of working in a fast-paced environment and you must be prepared and able to travel in the UK including frequent overnight stays.


Your responsibilities will include:

• Assessing the business analysis need of the project, so that your contributions add value, creating and delivering quality outputs, using agreed business analysis standards.

• Using logical analytical techniques to define, develop and document business and functional requirements.

• Clearly communicating requirements and ensuring they can be traced through the delivery process.

• Making sure that business needs are delivered efficiently and cost-effectively while meeting SAP ES principles and governance.

• Building constructive, collaborative and credible relationships with customers, colleagues and partners.

• Leading and advising on projects and initiatives, providing challenge where appropriate.

• Sharing your Business Analysis expertise and SAP knowledge with your team and other HMRC colleagues.

• Contributing to the continuous professional development of the business analysis team.

Person Specification

The following skills and experience are essential:

• Professional working, business analysis experience including working with stakeholders to understand, assess, document and support delivery of business change needs.

• Experience of the project/development lifecycle across waterfall and agile methodologies.

• Understand and know how to apply a range of industry standard tools and methodologies, such as gap analysis and user stories.

• Effective business partnering and stakeholder management skills.

• Excellent communication skills and ability to adapt style and presentation to your audience.


Desirable:

• BCS Diploma in Business Analysis is desirable.

• Knowledge of SAP is desirable.


Applications:
For further information and application please see https://bit.ly/2nMBUyr Closing date is 23:59 on 10 October

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