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Customer Service Telephone Representatives

Employer
Red Flag Recruitment
Location
Brighton, East Sussex
Salary
£21,000.00 PA + Team Bonus
Closing date
22 Nov 2019

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Job Details

Red Flag Recruitment are seeking experienced Customer Service Telephone Representatives for an immediate start in an office based in Brighton.

If you enjoy dealing with customers and love to talk, then this role could be right up your street!

As a Customer Service Telephone Representatives, you will be the voice of our client’s company. It will be your responsibility to generate customer interest in products and services, engage with customers, answer customer questions and queries and guide them through the application process.

The ideal candidate will be degree educated and have previous B2B/B2C telephone experience.

Monday to Friday, working hours 9.00am - 5.00pm.

Salary: £21,000.00 PA + Team Bonus.

Customer Service Telephone Representative Duties:

  • Interact with customers via the phone (inbound).
  • Document all customer interactions and outcomes.
  • Guide them through the application process.
  • Proactively manage the day to day interaction with customers.

Requirements of a Customer Service Telephone Representative:

  • Ability to build strong rapport with customers.
  • Professional telephone manner.
  • Comfortable in the fast-paced, high growth environment.
  • Organised, detail-oriented, and excellent time-management skills.

If you have previous B2B/B2C telephone experience and are seeking a new challenge, please apply now and send your CV to Emma Sharp at Red Flag Recruitment.

Company

RED FLAG RECRUITMENT LTD. THE AGENCY YOU CALL WHEN YOU NEED TO MAKE AN IMPACT

FOR OUR CLIENTS

We want to be the best at helping employers achieve success through people.

At Red Flag Recruitment LTD. our company mission is simple: we help businesses hire great employees, allowing them to stay focused on their core business. Keeping staff talent motivated and driven to excellence requires a well-crafted recruitment strategy. This includes sourcing and management of a workforce that is goal-focused and scalable when needed. Red Flag Recruitment LTD. has the work-ready employees your company needs to thrive; whether you’re a small, medium or large business, a start-up, a PLC, or a government department. Get in touch and tell us how we can help. We can have the staff you need at your door in the timeframe you request.

FOR OUR JOBSEEKERS

We're experts at every stage of the candidate lifecycle.

At Red Flag Recruitment LTD. we are not only partners to our clients, but also our candidates. Our unique and specific recruitment support offering makes us experts in helping jobseekers secure work whether it be temporary or permanent employment. We assist candidates with each phase of their career. We understand that recruitment isn’t only about securing your next job, it’s about developing your career potential. We help jobseekers manage their professional lives and provide coaching, evaluations and ongoing support throughout.

Company info
Telephone
01273 666890
Location
Tower Point
44 North Road
Brighton
East Sussex
BN11YR
GB

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