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Helpdesk Administrator

Employer
Pier Recruitment
Location
West Sussex, Hassocks
Salary
Negotiable
Closing date
19 Nov 2019

Job Details

Do you have excellent customer service skills with a professional telephone manner?

Are you a real problem solver?

Do you have a passion for IT with good technical knowledge?

If so, we are currently looking for an Helpdesk Administrator to join a busy IT team supporting with all admin duties.

The Role:
Working alongside other members of the IT Department to provide technical support to all departments within the company. First and Second line support L1/L2 to staff for IT issues.
Training will be provided in all aspects of the role.

Responsibilities:
* Administration of SYSAID Helpdesk software.
* Technical support for Dell desktop systems with MS Windows & MS Office
* Crystal Reports administration
* Basic Quantum administration (ERP System)
* Install & setup new desktop computer systems to defined guides & standards
* IT /Phone systems installation, provision & support
* Assist the IT department with all tasks as required

The ideal candidate will have the following skills or experience:
* Practical knowledge of Windows 7, 8 or 10 (additional training provided)
* Some experience of MS Window Server 2008/2012 would be preferred
* Practical knowledge/experience of MS Office 2013/2016 applications
* Practical knowledge of standard computer hardware
* A qualification in an IT related subject
* Strong communication skills at all levels, verbal and written
* Ability to logically fault find and analyse problems
* Ability to prioritise and manage workloads

Due to location you must be able to drive, and the hours are based on a 37.5 hour working week between the hours of 07:00 to 19:00, Monday to Friday.

If this Helpdesk Administrator role based in Hassocks sounds of interest to you then please apply today or call Selica at Pier.

Pier Recruitment does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Pier Recruitment acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

If your application is successful a consultant will be in contact with you within the next 2 working days. If you do not hear within 7 days please call the office as we always wish to provide 100% customer service.

Company

Founded in 2012, Pier Recruitment is a bespoke recruitment agency designed to bring service back in to the industry – something which has sadly been neglected in recent years!

We are interested in your career, what you really want to do and how you want to progress. We understand that people need change, they need to grow and develop, and sometimes they need to move in to a completely different industry sector. Whether it’s a permanent, temporary or contract position you are looking for – we will find it for you!

Pier Rec

To find out more, click below:

 

Company info
Website
Telephone
01273 874154
Location
Intergen House
65-67 Western Road
Hove
East Sussex
BN3 2JQ
GB

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