Customer Service Apprentice
- Employer
- East Sussex College
- Location
- Hastings, East Sussex
- Salary
- £149.79 per week
- Closing date
- 25 Dec 2020
View more
- Sector
- Apprenticeship
- Function
- Apprenticeship
- Contract Type
- Apprenticeship
- Hours
- Full Time
Job Details
Apprenticeship level: Intermediate
Training to be provided:
East Sussex College will provide the apprenticeship framework which will include Diploma and Functional Skills.
East Sussex College will ensure Health & Safety, and Equality & Diversity.
State any other training you as an employer would be providing.
Working week:
Monday – Friday Term time only
2 days 08:30 – 16:30
3 days 08:30 – 16:00
Paid hours per week: 36 hours per week
Wage: £149.79 per week
Expected duration: 18 months
Start date: January 2021 or as soon as possible after
The successful applicant will be involved in the following duties:
- SharePoint) to effectively communicate with the team and wider community
- The design of posters, postcards, templates, wall art, banners and online adverts
- Updating social media content (YouTube, Facebook, Twitter and Instagram)
- Photography / Videography
- Using Adobe Creative Suite (Photoshop, Lightroom, Premiere, Acrobat) to produce social media content, posters, adverts and various materials as required
- Using digital formats (jpg, png, raw, mp4, mp3, etc.) to produce widely compatible designs
- Printers and printing management (toners, fusers, paper, light maintenance). Ensure continuity of the printing service across the academy by identifying the needs of printers and their operators
- Event support, management and promotion (dance shows, musicals, sports days)
East Sussex College are the Training Provider for this apprenticeship
Full training will be given
Desired skills:
- Great Customer Service Skills
- Good time management
- Computer literate – ideally you will have knowledge and experience of Word, Excel, PowerPoint, Outlook, SharePoint
- Ability to multi-task and meet deadlines
- Highly organised
Desired personal qualities:
- Team player that can work collaboratively as well as using own initiative
- Confident to manage expectations
- Calm and professional under pressure
- Controlled when distracted
- Energetic and enthusiastic and keen to learn new technologies, workflows and applications
- Sensitive and compassionate with regards to highly sensitive information
Desired qualifications:
GCSE English & Maths grade C / 4 or above (or equivalent qualifications) desirable
Future prospectus:
Potential permanent full-time employment on successful completion of the apprenticeship
Things to consider: This post is subject to an enhanced DBS check
Company
East Sussex College is one of the largest further education colleges in East Sussex providing high-quality teaching and training to thousands of students across our campuses in Lewes, Eastbourne, Hastings, Ore and Newhaven.
We employ over 1000 talented staff in a variety of full/part-time roles and we’re passionate about recruiting inspirational and motivated people who want to make a difference. We understand that supporting our staff is key to our success and are therefore committed to providing them with the opportunity to enhance their skills and develop their career with us.
In return for your commitment and energy, we provide a competitive Further Education pay rate and salary, generous annual leave, flexible working, discount schemes and access to our continued professional development programme.
To find out more, click below:
OUR CORE VALUES CENTRE AROUND INCLUSIVENESS, RESPECT AND EQUALITY FOR ALL
The college thrives with a diverse workforce and all the benefits it brings to the organisation. We are fully committed to providing equal opportunities in both employment and education.
- Website
- http://www.escg.ac.uk/
- Telephone
- 03030039152
- Location
-
Ecat House
Head Office
Cross Levels Way
Eastbourne
East Sussex
BN21 2UF
GB
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