Customer Service - Call Centre
Customer Service Agent - Bexhill £18,000 per annum rising to £20,000 as you progress within the business.
Search Consultancy's Call Centre team are recruiting for a number of Customer Service Agents to join their well known client in Bexhill.
Please note - this role is office and home based
Shift patterns within the times 08:00-19:00 Monday to Friday and 09:00-13:00 Saturday and Sunday.
Duties and responsibilities -
* Inbound calls talking to customers
* Handling calls from customers who are looking to leave
* Identifying opportunities to save the customer
* Helping with queries on existing accounts
* Providing new business quotes
* Taking payments over the phone
* Adjusting policies
* Providing support to customers experiencing financial difficulty
* Providing excellent customer service
Experience and skills required-
* Previous customer service experience
* Experience working in a target driven environment
* Resilient personality
* Good communication skills
* Confident and friendly
* Self motivated
If you have customer service experience and are looking for a new challenge, please apply with your up to date CV, or email your CV to firstname.lastname@example.org
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
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