Customer Service - Call Centre

Location
Bexhill-On-Sea, East Sussex
Salary
Negotiable
Posted
19 Feb 2021
Closes
19 Mar 2021
Ref
Req/569052
Contact
Amy Lane
Function
Call Centre
Contract Type
Permanent
Hours
Full Time

Customer Service Agent - Bexhill £18,000 per annum rising to £20,000 as you progress within the business.

Search Consultancy's Call Centre team are recruiting for a number of Customer Service Agents to join their well known client in Bexhill.

Location- Bexhill

Please note - this role is office and home based

Shift patterns within the times 08:00-19:00 Monday to Friday and 09:00-13:00 Saturday and Sunday.

Duties and responsibilities -

* Inbound calls talking to customers
* Handling calls from customers who are looking to leave
* Identifying opportunities to save the customer
* Helping with queries on existing accounts
* Providing new business quotes
* Taking payments over the phone
* Adjusting policies
* Providing support to customers experiencing financial difficulty
* Providing excellent customer service

Experience and skills required-

* Previous customer service experience
* Experience working in a target driven environment
* Resilient personality
* Good communication skills
* Confident and friendly
* Self motivated

If you have customer service experience and are looking for a new challenge, please apply with your up to date CV, or email your CV to amy.lane@search.co.uk

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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