Customer Service - Call Centre

Bexhill-On-Sea, East Sussex
19 Feb 2021
19 Mar 2021
Amy Lane
Call Centre
Contract Type
Full Time

Customer Service Agent - Bexhill £18,000 per annum rising to £20,000 as you progress within the business.

Search Consultancy's Call Centre team are recruiting for a number of Customer Service Agents to join their well known client in Bexhill.

Location- Bexhill

Please note - this role is office and home based

Shift patterns within the times 08:00-19:00 Monday to Friday and 09:00-13:00 Saturday and Sunday.

Duties and responsibilities -

* Inbound calls talking to customers
* Handling calls from customers who are looking to leave
* Identifying opportunities to save the customer
* Helping with queries on existing accounts
* Providing new business quotes
* Taking payments over the phone
* Adjusting policies
* Providing support to customers experiencing financial difficulty
* Providing excellent customer service

Experience and skills required-

* Previous customer service experience
* Experience working in a target driven environment
* Resilient personality
* Good communication skills
* Confident and friendly
* Self motivated

If you have customer service experience and are looking for a new challenge, please apply with your up to date CV, or email your CV to

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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