Contact Centre Team Leader

Portsmouth, Hampshire
23 Feb 2021
23 Mar 2021
Sam Provis
Call Centre
Contract Type
Full Time

Some exciting opportunities have come up in the Portsmouth area!

A growing company who are going through an exciting period are looking for a number of experienced Contact Centre Team Leaders to join them with a basic salary of £25,000 + bonus!

This is an office based role.

Some of the responsibilities will be but are not limited to:
* Overseeing team performance and quality of work
* Conducting 1-1's
* Holding team meetings
* Reviewing quality of calls
* Driving targets and performance
* Support in the on going training of new starts
* Data analysis and reporting stats to manager
* Day to day team management

What we need from you:
* Contact Centre Team Leader/Supervisor or above experience
* Experience working within a fast paced environment
* Able to motivate a team
* Experience dealing with difficult and different situations
* Self motivator

The hours for these roles work on a rota basis between 7am - 11pm Monday - Sunday.

Our client offers clear career progression opportunities as they grow, private health plan, incentives, and many more benefits !

Don't miss out and apply now if this is you!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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