Apprenticeship in Customer Service and Business Administration

Hove, East Sussex
Weekly wage - £150.50
06 Apr 2021
04 May 2021
Contract Type
Full Time

Apprenticeship summary

A fantastic opportunity for a versatile and confident individual who would like a career in financial services. Join a successful team and learn how to provide great customer service, market leading protection products whilst gaining the necessary experience needed for future career development.

Duties include:

  • Contacting existing customers to discuss new sales
  • Contacting new customers to discuss new business sales
  • Booking customer appointments for other team members
  • Policy administration for new business
  • Delegate incoming customer enquiries to the correct department
  • Booking customer appointments for other team members
  • Using Excel, Word & Outlook
  • Using bespoke Customer Relationship Management System (CRM)

Requirements and prospects

Desired skills

  • Computer Literate - Excel, Word and Outlook is beneficial
  • Good Communicator both written and oral

Personal qualities

  • Positive, confident attitude with a good work ethic
  • Determined
  • Driven to succeed
  • Increase your knowledge base

Desired qualifications

GCSE in English and maths (Grades 9-4 or A*-C) or equivalent desired. Alternatively, successful applicants will be undertaking functional skills in Mathematics and English as part of the apprenticeship with Greater Brighton Metropolitan College.

Future prospects

Progression into a full-time permanent position with ongoing training and personal development upon successful completion of the apprenticeship period.

Further qualifications and Professional CII (Chartered Institute of Insurers) funded training programs available.

Things to consider

There are opportunities for commission and enhanced hourly pay.

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week), For more information please visit:

Weekly wage - £150.50

Working week Monday to Friday, either 09:00 am to 5:00 pm, or 10:00 am to 6:00 pm, with 1 hour lunch break. Details to be confirmed

Total hours per week: 35.00

Expected duration - 15 months

Possible start date - 17 May 2021

Apprenticeship level - Intermediate Level 2 (GCSE)

About the employer

Best Insurance design, distribute and manage protection insurance products for the UK financial services market

Best Risk Management and Financial Service Limited

Gemini Business Centre Unit 4
Old Shoreham Road


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