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Customer Service apprentice - Beautiful Design

Employer
East Sussex College
Location
Golden Cross, Hailsham
Salary
Under 18 £172.00 per week/ 18+ £182.75 per week
Closing date
1 Jun 2021

Job Details

We’re on the hunt for a new Production & Signage Operative to join our team as we design, print, finish and install for our amazing and ever growing array of national brands.

Experience not essential but an extreme eye for details is.

Does that sound a bit like you?

The successful applicant will be liaising with and shadowing the director whilst they learn the role.  You will be involved in a wide variety of activities including:

Office:

  • Estimating and creating proposals
  • Site surveys (measuring, spotting areas of concern and reporting)
  • Upselling
  • Artwork checks
  • Maintaining and developing workflow in the CRM
  • Updating our how-to guides for Software, Finishing and Installation

Customer Service:

  • Making / taking calls to / from current clients, potential clients and suppliers, recording their details and the topic of conversation and actioning or passing on the information.
  • Updating the CRM (Customer Relationship Management) system to ensure it is accurate at all times
  • Greeting visitors and liaising with clients in a friendly and professional manner
  • Accompanying the employer on site visits
  • Champion the Beautiful brand and its’ value at all times

Software:

Running, monitoring, updating and continued learning and self-development of all the business software including, but not limited to:

  • CRM (currently Hubspot)
  • Xero
  • Caldera
  • Adobe Creative Cloud (Photoshop, Illustrator and Acrobat)
  • Google (Docs, Forms, Sheets and Slides)

Factory:

  • Ensuring job sheets, quality control and evidence are carried out
  • Relaying detailed / concise messages and information to the office / colleagues
  • Keeping stock levels to an acceptable / agreed level
  • Keeping factory stock organised, safe and accessible
  • Finish and pack before starting next job
  • Tidying between jobs

You should have an interest in design and an eye for detail.

East Sussex College is the Training Provider for this Apprenticeship

Full training will be given

East Sussex College will provide the apprenticeship standard which will include NVQ/ Diploma, Functional Skills, EPA.

East Sussex College will ensure Health & Safety, and Equality & Diversity.

Company

East Sussex College is one of the largest further education colleges in East Sussex providing high-quality teaching and training to thousands of students across our campuses in Lewes, Eastbourne, Hastings, Ore and Newhaven.

We employ over 1000 talented staff in a variety of full/part-time roles and we’re passionate about recruiting inspirational and motivated people who want to make a difference. We understand that supporting our staff is key to our success and are therefore committed to providing them with the opportunity to enhance their skills and develop their career with us.

In return for your commitment and energy, we provide a competitive Further Education pay rate and salary, generous annual leave, flexible working, discount schemes and access to our continued professional development programme.

To find out more, click below:

OUR CORE VALUES CENTRE AROUND INCLUSIVENESS, RESPECT AND EQUALITY FOR ALL

The college thrives with a diverse workforce and all the benefits it brings to the organisation. We are fully committed to providing equal opportunities in both employment and education.

Company info
Website
Telephone
03030039152
Location
Ecat House
Head Office
Cross Levels Way
Eastbourne
East Sussex
BN21 2UF
GB

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