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Technical Underwriting Manager

First Central
Haywards Heath, West Sussex or Salford Quays, Manchester
Closing date
1 Oct 2021

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Business, Finance, Corporate Finance , Financial Services, Insurance
Data , Financial , General Management , Management , Operations, Project Management
Contract Type
Full Time
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Job Details

We currently have an exciting opportunity for a Technical Underwriting Manager to join our Underwriting team in Haywards Heath, West Sussex or Salford Quays, Manchester.
Lead the Underwriting function to deliver market-leading analytics and insight to build, set and drive the iterative optimization of the FCG underwriting footprint. Manage the ongoing monitoring of underwriting performance, to support the delivery of the profit and volume targets for the business. Engage with the wider business to ensure trends and operational changes are reflected in underwriting approach.
Job responsibilities

  • Design a future-proofed underwriting footprint framework and structure
  • Specify data mapping requirements from PCW and direct websites to enable market-leading underwriting footprint monitoring and application fraud management techniques
  • Engage with product development team to design policy coverage/limits that are advantageous to competitive PCW pricing
  • Support the appraisal of external geographic dataset providers and provide recommendations on partnering decisions
  • Design automated processes for profile and mix monitoring/control
  • Collaborate with claims team to establish working assumptions regarding average frequency and severity of claims per peril
  • Collaborate with pricing colleagues to establish protective pricing loads
  • Design relevant MI for account management and underwriting performance monitoring
  • In collaboration with technical and retail pricing, monitor sales mix, iterate underwriting rules to manage concentration risk
  • Recruit team of analysts to analyse emerging underwriting performance and ongoing iteration of the underwriting footprint
  • Establish a programme of continuous improvement in burning cost modelling and data enrichment reflecting emerging technology and claims trends
  • Engage with reinsurance purchasing process and optimise competitive footprint for programme efficiency
  • Comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times
  • Ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times
  • Responsible for review and updates of the Underwriting control framework and environment; and ensures compliance with regulatory rules and requirements
  • Technical and Market Developments - Actively lead the Underwriting team on external and internal technical and market developments, which may impact on policy wordings and underwriting risk management.
  • External Insight – Proactively review and monitor the external market place undertaking ongoing competitor insight to enable informed recommendations can be made to the GI Board on the strategic direction of the business.
  • Representation - Ensure that the Underwriting function at FCG is represented in all technical matters with regulatory and other market bodies and other insurers
  • Any other reasonable duties

Experience & knowledge

  • Excellent numerical mathematical skills. Degree in a mathematics related discipline or evidence of equivalent proficiency.
  • Coaching and development skills.
  • Detailed understanding of appropriate statistical techniques for insurance risk analysis
  • Proven ability to plan and prioritise own work and the work of others.
  • Ability to grasp the significance and meaning of a range of technical and complex issues relating to underwriting, claims handling, pricing, reserving and financial analysis of insurance.
  • Strong financial analysis and modelling skills.
  • Advanced level knowledge of products such as Excel, Visual Basic, SAS, R, H2O, Java, Python, SQL, Emblem and geographic analysis tools.
  • Ability to work under pressure and to strict deadlines whilst maintaining reliability and accuracy.
  • Excellent appreciation of General Insurance, preferably personal lines insurance
  • Excellent interpersonal skills for interacting with people at all management levels, both internally and externally: 
  • Communication skills: the ability to engage with technical specialists and layman equally well
  • Relationship building skills: the ability to create and maintain a network of important contacts.
  • Leadership and influencing skills: the ability to gain trust and co-operation
  • Excellent coaching, development and management skills. 
  • Inventive thinker who is flexible, tenacious with problems and able to create workable alternatives.
  • Data literate; knows what data and analysis to ask for; ensures that viable decisions and actions are likely outcomes
  • Good project management experience, ideally in an Agile environment.
  • Aligned to the values of Ambition; Agility; Ownership; Collaboration

What can we do for you? 
We believe we can offer you a great working environment as we’re so passionate about our people. Here are just some of the benefits and perks that we offer…


  • Fantastic training and development opportunities
  • Employee benefit packages to suit your lifestyle
  • Flexible working
  • YOUday – we give you an extra day off to celebrate a special day
  • The opportunity to take a paid day off each year to do charity work
  • A health cash plan
  • Help with travel expenses
  • The opportunity to buy additional holiday
  • Company pension scheme
  • Group life assurance
  • Enhanced maternity and paternity pay
  • Professional subscription fees paid

Employee wellbeing is high on the agenda here too. We provide a weekly free fruit delivery, discounted membership at a local health club and access to an Employee Assistance Programme, which promotes physical and emotional wellbeing at work and at home. In addition, we provide wellbeing events throughout the year to support physical and mental health.

For further information on what we can offer and to learn more about this role, feel free to contact our dedicated Recruitment team.
If you’d like to work for an award-winning employer in a fast-paced environment, apply now.


We’re First Central, an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and legal services.

Our motor insurance broker, 1ST CENTRAL, is firmly established as a top 10 supplier on UK price comparison websites and has successfully built a customer base of over half a million. It strives to make buying car insurance a more accessible and effortless experience.

We recognise that our success is entirely down to our talented people, who we know are our biggest asset, and we’re always on the lookout for talented people to join our team. In return, we can offer you a great place to work and lots of fantastic benefits.

For more information, click below:

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1st Central New Office

Find Us
Gemini House, Mill Green Business Estate
Mill Green Road
Haywards Heath
West Sussex
RH16 1XQ
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