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Proactive Analytics Manager

Employer
Southern Water
Location
Worthing, West Sussex
Salary
Up to £38,000 per annum depending on Skills and Experience
Closing date
11 Nov 2021

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Sector
Energy, Utilities
Contract Type
Permanent
Hours
Full Time

Job Details

Job Title: Proactive Analytics Manager
Location: Durrington
Perm/FTC: Permanent
Hours: 37 Hours per week
Monday - Friday
Salary: Up to £38,000 depending on skills and experience
 

As a key part of the evolution of our strategic projects, you could play a major part of our new Proactive Control Centre which will focus on asset performance, primarily using diagnostics to help us choose the best course of action and future preventative actions. By providing guidance to this team you could support the formulation of our ongoing environmental commitments to avoid ongoing pollutions. You will be part of the continued drive for change and will ultimately make a significant difference to the communities we serve.
The role of the Proactive Analytics Manager will be to manage, lead and drive performance of the Proactive Analytics Centre within Southern Water, providing a clear direction to the team of proactive performance analyst’s to ensure efficient proactive response to prevent events and incidents on our operational assets. This includes day-to-day line management of the Proactive Performance Analysts, driving performance, innovation and insights into asset performance whilst building and maintaining processes and procedures for proactive interventions, with a mind-set of continuous improvements to reduce pollutions, compliance failures and flooding events.

Person Specification:
Your role will be crucial to our business objective to meet zero pollutions by 2040 and being passionate about the environment is key to help us on this journey. If you have a desire to make a positive impact on the environment then this role could be for you. If you are someone who takes pride in leading a team of likeminded, enthusiastic and passionate people then we would love to hear from you.
You should have advance data handling and reporting skills. You will need to be problem solving and able to prioritise and work within tight deadlines. You will work with a variety of stakeholders so management of these individuals is an important aspect of the role, therefore previous experience in this would be beneficial.

Skills & Competencies
• 1+ years’ experience in data analytics or water/wastewater industry
• 1+ years’ experience in effective leadership of teams and development of individuals
• Ability to effectively liaise and build strong long-term relationships with both internal and external stakeholders
• Able to work off own initiative to deliver a high level of service
• Able to effectively problem solve under pressure and find innovative ways to overcome issues
• Able to effectively lead a high performing and engaged team
• Strong analytical skills with the ability to formulate and present proposals.
• Able to work under pressure, and to prioritise activities.
• Willingness to adapt, learn new skills and new ways of doing things.
• Excellent verbal and written communication skills • Logical, methodical and able to think around problems

Knowledge Qualifications
Technical
• Comprehensive knowledge of Microsoft suite
• Knowledge and understanding of water and wastewater treatment processes
• Working knowledge of Company systems, specifically Ellipse, PI, SCOPE/Prism and Spill reporting system
• Knowledge of telemetry systems and how they are used to effectively run an asset management organisation

Risk & Compliance
• Knowledge of the Water Industry regulators and regulations
Essential
• Extensive line management experience

Desirable
• Six Sigma
• Lean
• Agile
Privacy Statement:
Please note: If you are an existing Southern Water employee, you will need to confirm within your application that your Manager is aware of your application.
 

Why Water?
Without water, life as we know it would be impossible. Every day, we rely on it for drinking, washing and cleaning. It helps create the energy we need for heat and light. It’s also essential to the products we enjoy and the natural world we depend upon.
Yet the South East faces a future of more people and less water. Our population is growing fast, and climate change is bringing greater risk of both drought and flooding.
In the water industry, your work will help to address these challenges and give people access to sustainable, high-quality water and wastewater services for decades to come.
The South East is also home to over 700 miles of coastline, two National Parks, four Areas of Outstanding Natural Beauty and some of the world’s rarest chalk streams. As well as working within these breath-taking environments, your activities will help preserve them for generations to come.

Why Southern Water?
Each day, over four million people across Sussex, Kent, Hampshire and the Isle of Wight count on us for their essential water or wastewater services. Our work is vital, because we’re providing water for life.
Do you want to make a difference? At Southern Water, you work will help to enhance health and wellbeing, protect and improve the environment and sustain the economy. You’ll also play an important role in helping us deliver a resilient water future for the South East.
Are you a natural collaborator with a strong moral compass and high standards? If so, you’ll fit right in. Everything we do is underpinned by three values: succeeding together, doing the right thing and always improving.
Do you want to bring your authentic self to work every day? We do too. That’s why we’re building an inclusive culture and are proud to offer equal opportunities regardless of age, cultural background, disability, gender, marital status, nationality, political belief, race, religion or sexual orientation. We believe the unique perspectives and experiences each of us brings make us stronger.

Company

Each day, over four million people across Sussex, Kent, Hampshire and the Isle of Wight count on us for their essential water or wastewater services. Our work is vital, because we’re providing water for life.

Right now, we’re on an exciting journey – we’re undergoing a transformation that touches every part of our business. We’re making changes to our people, processes and systems to better serve our customers and deliver a resilient water future for the South East. You can be a part of that change. 

Do you bring sector experience or a fresh perspective? To help us transform, we’ve appointed people from the water industry and beyond – including retail, energy and telecoms. Whether your background is in utilities or elsewhere, we’re keen to draw on different experiences, knowledge and skills to help us better serve our customers.

Do you strive to do your best and bring out the best in others? Three values are at the heart of our transformation and underpin everything we do: succeeding together, doing the right thing and always improving. If you’re a natural collaborator with a strong moral compass and high standards, you’ll fit right in.

Do you want to make a difference? As well as playing a leading role in maintaining our essential services for customers, you’ll contribute towards the important outcomes of our transformation. These include: improving our environmental performance, rebuilding trust and improving our relationships with our regulators.

Do you believe everyone should be accepted for who they are? We do too. That’s why we’re building an inclusive culture and are proud to offer equal opportunities regardless of age, cultural background, disability, gender, marital status, nationality, political belief, race, religion or sexual orientation. We believe the unique perspectives and experiences each of us brings make us stronger.

Take a look at just some of our Company Benefits:

  • Holiday - You’re entitled to 25 paid days off a year, plus eight Bank Holidays. If you’re part time you’ll receive the same on a pro rata basis.
  • Bonus - We offer a discretionary bonus to everyone. We need to meet our company annual targets and therefore the amount you receive depends on how you and the business perform over the year.
  • The percentage of bonus eligibility is based on role level and will be included in your offer letter
  • Pension – Defined Contribution Scheme - The plan helps you save for retirement by making monthly, tax-free contributions through your pay. The company will pay in an additional amount, up to 11% of your pensionable pay, depending on the level you wish to contribute.
  • Life Assurance - All employees are automatically covered for a two times salary death in service lump sum, except for final salary scheme members, whose benefit is defined in their rules
  • Health Cash Plan - Your health and wellbeing are really important to us. We’ll pay for you (and up to four children) to join the Health Cash Plan currently provided by Bupa, which gives you money back for your everyday health costs, from dental check-ups and prescriptions to the cost of glasses or treatments. Optionally you can pay to upgrade your plan, adding a partner or increasing your level of cover,
  • Wellbeing - We’re here to support your wellbeing at work and at home. If you use a screen at work, you’ll get a free eye test voucher, and every year we’ll offer you a free flu jab (usually in November). We run a full calendar of wellbeing events throughout the year, and you also have access to the following services:
  • Employee Assistance Programme - The Employee Assistance Programme gives you quick confidential access to guidance and advice on a range of subjects, including debt, care for children and the elderly, work-related concerns, or personal, domestic, emotional or health issues, plus lots more. The programme is currently provided by BUPA, an independent organisation which treats all enquiries with the strictest confidence.
  • Occupational health service -  Our occupational health service is here to help all of us prevent illness and days off sick. As well as sharing useful information about work-related health, the service also helps ensure we follow health and safety guidelines.
  • Sports and social clubs – We have a number of social clubs that organise events and trips and other company wide or local activities
  • Tax free bike scheme - Through cyclesolutions.co.uk we’re part of the government’s tax-free bike scheme, which gives you the opportunity to obtain a bike with regular deductions from your salary.
  • Childcare vouchers Whether you have toddlers or teens, you could get support from either the Government Tax Free Childcare Scheme (TFC) or the SW Employer Childcare Voucher Scheme
  • Lifestyle vouchers - Save money when you spend – Perkbox is an online platform designed to give access to hundreds of perks and discounts on a huge range of high street products and services, including food, travel, cinema tickets, attractions, beauty, wellbeing, fashion, home and motoring.
  • Charity and volunteering There are loads of ways to get involved with the charities and community projects we support across our region.  Our community volunteer programme means you can use two of your working days each year to support a worthwhile scheme or project. With give as you earn, you can donate directly from your pay to the charity of your choice, tax-free.  Our company charities are nominated and voted for by you each year, and you’ll have various opportunities to support them during working hours. We also have a long relationship with the national charity WaterAid, which aims to introduce life-saving water and sanitation systems around the world.
Company info
Website
Location
Southern Water
PO Box 41
Worthing
BN13 3NZ
GB

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