Office Administrator: UK Plumbing Supplies

Office Administrator

To work in our busy credit control office in Crawley on a permanent basis

The role:

Provide an excellent standard of customer service to all customers

Taking personal ownership and responsibility for resolving enquiries from customers promptly

Communicating effectively with customers by telephone, e-mail or in writing in a clear, concise and polite manner

Has a good understanding that the quality and timeliness of the work produced will impact on the effectiveness of the department

Maintain clear written records on customer ledgers

Providing factual information in line with customer queries and demands

Inputting payments received

Allocate payments received in accordance with customer remittances

Checking and analysing reports

The successful applicant:

At least 2 years administration and customer service experience

Have a confident personality and not be phased by difficult customers

Deal with adhoc duties when required

IT literate, with experience of using Microsoft packages

Ability to work both as part of a team and independently

Self-motivated, with the ability to plan and organise workload whilst taking into account changes and conflicts in priorities

Excellent communication and numerical skills

Strong attention to detail in all work areas

Positive Attitude Flexible and Adaptable

What's on Offer

8am to 5pm (with one hour unpaid for lunch), Monday to Friday.

A competitive salary between £19,000 to £23,000pa (depending on experience)

Contributory pension

22 days holiday.