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Contract Support Co-ordinators: Hesis

Employer
Manor Royal Business District
Location
Crawley, West Sussex
Salary
Up to £25,000 per annum
Closing date
21 Dec 2021

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Job Details

Hesis

Contract Support Co-ordinators

We’re currently recruiting for A Contract Support Co-ordinator to cover a well-established contract.  The key focus for this role is to provide dedicated support to designated customers inclusive of engineering allocation and resource.

Candidates must have effective communication, co-ordination and planning skills with experience of using a CAFM system.

PURPOSE OF ROLE:

Working to company policy and strategy as determined by the Directors to provide a single point of contact for all issues relating to the installation reactive and planned preventative maintenance requests as required.

OVERVIEW OF ROLE:

  • Receiving new reactive calls from customers and dealing with them appropriately.
  • Review open and uncompleted call-out and PPM performance on designated CAFM system (Concept) daily and drive improvements and changes.
  • To take ownership for the requirements of complete service delivery within designated areas.
  • Co-ordination of planned and reactive maintenance.
  • Adhere to KPI’s / metrics as set within processes and procedures
  • Awareness of the importance of information held and the legal and ethical duty to maintain that confidentiality.
  • Ensure the ‘safety comes first’ message is alive, visible an engaged throughout all activities.

DESIRABLE EXPERIENCE:

  • Actively using or experience of a CAFM system
  • A minimum of 1-2 years relevant experience within the maintenance industry.
  • Currently in the position of an active & busy Service/Help desk within the FM sector, with a good understanding of engineering services.

If you would like more information, please contact Joanne Buckley at hr@hesimm.co.uk  for more information or apply via this advert.

Alternatively, if you know someone who would be a good fit, please do share the opportunity with them and let them know they can contact Joanne to find out more.

Company

Manor Royal Business District is the biggest business park of the Gatwick Diamond area and one of the south east's premier mixed activity employment hubs.

Enviable location and connections

Situated at the heart of the Gatwick Diamond on the Sussex and Surrey county borders, just two miles from London Gatwick Airport, a major motorway junction (M23 Junctoion 10) and two mainline railway stations (Gatwick Airport and Three Bridges), Manor Royal is a popular choice for a diverse range of occupiers including a host of blue chip global brands.

Manor Royal in numbers

  • One of the biggest business parks in the South East.
  • Covers an area of 539 acres – that’s over 300 football pitches.
  • 700 properties
  • 500 businesses
  • 30,000 people

Manor Royal more than a number

Since the formation of the Manor Royal Business Group (MRBG), an association of Manor Royal based business and firms, being on Manor Royal means being part of something. You’re never just a number.

Manor Royal makes sense

Scale, diversity, location and great connectivity with a property offer to match means Manor Royal based firms are never far away from their suppliers, customers and a talented workforce.

Pay us a visit

Visit www.manorroyal.org to find out more and to get in touch

 

Company info
Website
Mini-site
Manor Royal Business District
Location
7 Magellan Terrace (Ground Floor)
Gatwick Road
Crawley
West Sussex
RH10 9PJ
United Kingdom

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