Head of HR Operations

Location: Crawley, England, United Kingdom
Fixed Term / Temporary, Full time 

Location: Crawley, United Kingdom

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across five major industries; Aerospace, Defence, Ground Transportation, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

Head of HR Operations - 12 month Fixed Term Contract

Location: Crawley with flexible/smart working supported

Are you a proactive and highly skilled HR professional looking for a new challenge? Looking for an all-encompassing HR role to drive the people strategy as an enabler for the success growth of the business? Then look no further, we have the role for you.

The primary purpose of this role is to lead the strategic direction & management of the HR Operations function on a 12 month FTC including management of the following departments HRSS, Payroll, Employee Relations, Learning & Development Operations. Each department has its own manager who reports into the Head of HR Operations.

Key Responsibilities and Tasks:

• Setting the vision and direction for the HR Operations function, in line with business and HR priorities

• People Management Responsibilities across all HR Operational departments including team development and driving a high performing function.

• Managing escalations, from customers/stakeholders and from within the HR Operations team, ensuring timely and reactive responses

• Country Process Owner for Core HR Processes in Workday. Engaging with Group on tickets (monthly CPO calls), change management working group (monthly). Leading, testing and embedding (with all stakeholders) any changes  

• HR lead for any personal data breaches (GDPR)

• Lead weekly HR Ops management team calls

• Approver for all sensitive report requests/data releases

• HR Lead on the Security Working Group

• Monthly HR update pack – collation for whole function and pull together of HR Ops slides

• Improvement projects – strategic decisions, designs, escalations, support. Ad-hoc projects to support businesses

• Crisis management i.e. systems down, payroll error etc. including communications required

• Supplier escalations – i.e. renewals, support with challenges (payroll, HML etc.)

• Salary review- overall HR Ops lead

• Reviewer/approver for employee communications

Skills and Experience

Skills:

Essential

• Strong leadership skills and strong decision making ability

• Ability to remain calm and resilient under pressure

• Ability to communicate effectively at all levels and methods

• Able to organise and plan own time with flexibility and ability to prioritise multiple activities

• Confidential, diplomatic and interpersonal sensitivity

• Excellent stakeholder management skills, ability to influence at all levels including senior leadership

Experience:

Essential

• Experienced people manager

• Experience of leading an Operational function

• Experienced user of Microsoft Office tools

Flexibility

Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

Thales is an equal opportunities employer and diversity and inclusion are integral to the success of Thales.

In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.

Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment,if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.

Great journeys start here, apply now!