Business Development Executive

About the role

The Business Development Executive for driving growth and outreach efforts, by researching experience providers and venues that align with the Fizzbox offering, making first contact with them, and encouraging them to list on our platform.

The key focus of the role is to grow our portfolio of experience providers and ensure delivery of new business opportunities, by generating own leads, championing the Fizzbox brand, negotiating favourable commission rates, building meaningful B2B relationships, and thereby driving business growth.

• Whilst the role is shaped around business targets and KPIs, it is not subject to any pressurised personal financial targets and the annual salary shown is guaranteed.
• Once on board, the job title for this role will be Experience Outreach Executive.

A typical week looks like:

• Drive outreach activity by identifying and researching prospective new experience providers and approaching cold leads via phone, email, and social channels
• Sell the Fizzbox offering, by communicating value proposition, benefits and USPs
• Arrange and lead meetings via virtual platforms and in person (as appropriate)
• Represent Fizzbox as a front-facing champion of our offering, brand, values, and expertise
• Manage a busy workload, confidently juggling multiple negotiations at any one time and seeking to overcome any barriers to sale
• Educate prospective experience providers on the contractual terms and expected ways of working with Fizzbox
• Negotiate favourable commission rates and maximise profit opportunities
• Ensure that new experience providers follow through to sign the contract
• Complete a seamless handover into the business
• Work with the wider team to build out the Fizzbox value proposition and USPs on an ongoing basis
• Understand the competitive landscape and stay one step ahead of direct competitors, educating the rest of the business on the key market players as needed
• Undertake a range of administrative duties, including monitoring shared info@ email inbox
• Provide a consistently high level of service for prospective, new, and existing experience providers
• Ensure that contracting is carried out thoroughly and in line with legal frameworks, in order to protect the business from financial and reputational risk
• Support with projects and system developments to maximise efficiency and suit the changing needs of the customer, experience providers and business
• Ideate with the wider team, making suggestions for new product areas, customer campaigns and innovative social initiatives as appropriate
• Collaborate with other Company functions as necessary to perform duties, aid organisational development and help the business to thrive
• Ensure continuous professional self-development and attend learning & development sessions as required

​The ideal candidate looks like:

• Collaborative team player who can also work on own initiative
• Results-driven, action-oriented, proactive, and focused
• Confident, friendly, and warm, with a good energy
• Passionate, driven, creative and innovative! 
• Resilient, calm under pressure and not easily disheartened
• Able to build effective, professional relationships with internal and external stakeholders 
• A believer in the power of customer service excellence!
• Sound judgement and decision-making 
• Great attention to detail
• Exudes quiet confidence when negotiating and influencing decisions 
• Able to juggle a busy workload and meet set deadlines
• Accountable when things don’t go to plan   
• Robust communication skills
• Comfortable with working to targets and KPIs

Preferred experience:

• At least two years’ experience of handling cold leads, negotiating contracts, influencing decisions, and working to targets in a B2B environment 
• Proven experience of building strong client relationships and delivering first class service
• Keen researcher, proficient at sourcing own leads and approaching cold leads with confidence
• Able to demonstrate a sound level of commercial acumen
• Proven experience of working with in-house systems
• Adaptable to business change and new technology
• Experience of managing a busy workload within a fast-paced environment
• Experience of working remotely, and carrying out client meetings both face to face and virtually via platforms such as Zoom