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Ticketing Executive

Employer
Alternative Airlines
Location
Horley, Surrey
Salary
Competitive
Closing date
8 Mar 2022

View more

Sector
Aviation, Leisure & Tourism, Travel
Function
Administration
Contract Type
Permanent
Hours
Full Time
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Job Details

Ticketing Executive

Alternative Airlines is a fast growing Online Travel Agent, and our ongoing mission is to empower anyone in the world to book a flight easily, and every booking and every customer counts to us!

What is happening now:

We are in the amazing position, that we are growing, and we are growing fast! Therefore this role is to join our expanding ticketing team.

We are recruiting for NEW people, so if you have got Amadeus and ticketing skills we would love to hear from you!

 

The Role:

● Working across different systems to issue tickets on numerous airlines

● Following internal processes to confirm bookings

● Question and provide solutions to ticketing issues

● Processing refunds, cancellations and reissues

● Dealing with airline queues

● Follow internal processes on preventing fraudulent bookings

● Opportunity to work alongside our development team to simplify ticketing

processes

● Support the customer service team with ticketing issues.

 

Essential Skills:

● Previous experience working in a ticketing tem

● Amadeus GDS is essential

● Be able to multitask at a fast pace whilst maintaining a high level of attention to detail

● Highly organised, proactive, able to manage multiple priorities and meet deadlines

 

What we offer:

● Competitive salary

● Full training given

● Modern office

● Free parking

● Pension scheme

● Free Wi-Fi

● Summer & Christmas parties

● Travel perks

● Opportunity to directly and personally influence the next stage of growth of a young, innovative and fast-growing OTA

 

Why work with us?

Our people matter, they are what drives our success. Therefore we have created a culture where we put our people first:

- We understand the importance of having a good work life balance.

- We are multiple small teams working together to reach our mission.

- We challenge ourselves daily, and move at pace

- We try new things, make decisions on them quickly.

If you want to help us on our mission and the above job description and our values match your skills and experience then we urge you to apply for this role. We want great, entrepreneurial, enthusiastic, motivated people to join our team, and we look forward to hearing from you!

 

Company

Alternative Airlines is a fast growing Online Travel Agent, and our ongoing mission is to empower anyone in the world to book a flight easily, and every booking and every customer counts to us!

Alternative Airlines is a young and innovative company in the fast-moving travel sector. We arehard-working, driven and committed to delivering excellent customer service. At Alternative Airlines, our staff are important, and we are committed to their on-going personal development.


With a global customer base and offices near Gatwick Airport, Alternative Airlines is an on-line travel agency (OTA) which offers a wider choice of flights for its customers. By working with more airlines worldwide, including smaller regional airlines and low-cost carriers, we offer a greater choice of flight options at lower prices. We specialise in flight-only sales and offer over 600 airlines on our easy-to-use site.

 

Why work with us?
Our people matter, they are what drives our success. Therefore we have created a culture where we put our people first:


- We understand the importance of having a good work life balance.
- We are multiple small teams working together to reach our mission.
- We challenge ourselves daily, and move at pace
- We try new things, make decisions on them quickly.

Find Us
Website
Location
Suite 9A, Gatwick House Peeks Brook Lane
Peeks Brook Lane
Horley
RH6 9ST
United Kingdom
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