Welcome from our Chief Executive - Samantha Allen

Our organisation is expanding and we're looking for people with the right values, skills and/or potential to join us. We need people with energy, expertise, enthusiasm to help us provide the very best possible specialist NHS mental health and learning disability care. This involves helping us achieve our strategy to improve the quality of life for the communities we serve through People, Prevention and Partnerships.

So what can we offer you in return?

We're an organisation which puts people first. We'll do everything possible to help you feel respected, valued and included. We'll help you learn, acquire new skills and gain further experience to support your career development. And we'll provide the opportunity for you to bring your fresh ideas to work about how we can do things differently and continue improving.

You will also be joining a health and care system committed to working together to do the best we can for the communities we serve. Above all, at Sussex Partnership you'll have the chance to make a difference to the lives of the patients, carers and families across our communities.

If you like the sound of that, then come and join our team.

Samantha Allen

Chief Executive

Job overview

This is an exciting opportunity to join the bank for Hampshire CAMHS with available administrator bank vacancies covering nearly all sites across the service. These include the Aldershot, Basingstoke, Eastleigh, Havant, Fareham, New Forest, Winchester and Test Valley and Early Help/Single Point of Access teams.

Do you have excellent communication, administrative and organisational skills, and do you have the ability to work on your own initiative and to maintain a calm approach under pressure? If you do, then this could be the job for you!

Flexibility, problem solving skills, a confidential approach and a desire to make a difference are all vital for this role, and to consistently deliver a client focused service, promoting good customer service and effective working relationships.

The successful candidate would need to have an excellent working knowledge and skills in the use of Word and Excel, which will be tested at interview.

Main duties of the job

The duties include handling telephone enquiries from patients and their families, carers and professionals in a pleasant and helpful manner ensuring to take accurate messages and communicating information clearly. To carry out administrative tasks such as typing letters and reports, arranging appointments, email management, maintaining databases, data entry, ordering stationery, goods and services, photocopying, scanning and other admin tasks as required.

If you enjoy being a part of a team, are creative, seeking a new challenge and want to make a positive difference to the lives of children & young people and their families, then we would be delighted to hear from you.

Experience of working in the NHS would be an advantage.

Working for our organisation

Sussex Partnership NHS Foundation Trust are a large Mental health trust looking to add experienced administrators to our Bank. The Sussex Partnership Bank is a dedicated flexible team providing the highest level of healthcare support across all wards and departments.

Detailed job description and main responsibilities
To provide a comprehensive range of secretarial and administrative services to the team. To liaise with other departments and services and to respond effectively to enquiries from the general public, service users, referrers and other agencies. To consistently deliver a client focussed service, which promotes good customer service and effective working relationships.

Person specification

Qualifications
Essential criteria

• GCSE English
• GCSE Maths
• RSA Level II or equivalent experience and evidence of further practical experience or equivalent

Knowledge/Experience
Essential criteria

• Proven experience of a range of administrative and secretarial procedures
• \u25aa Experience of minute taking, producing reports and complex documents
• Experience of data inputting and databases
• Experience in dealing with a variety of departments and organisations
• Experience of working as part of a team
• Experience of generating own correspondence
• Experience of developing, managing and maintaining office systems
• \u25aa Experience of producing documents to a high standard of presentation with good accuracy
• quality of supporting information
• ability to communicate effectively, including grammar and punctuation
• knowledge of word, excel and outlook

Sussex Partnership NHS FT is committed to supporting a diverse workforce that reflects our communities. Our workforce is currently under-represented from Black and Minority, Ethnic and disabled communities and we would welcome applications from these communities.

We regret that we are unable to advise candidates if they have not been shortlisted. If you have not heard from us within three weeks of the closing date please assume that you have been unsuccessful on this occasion.

In the event of an excessive number of applicants the Trust reserves the right to close this vacancy earlier than indicated.

Sussex Partnership NHS Foundation Trust takes its responsibilities for the safeguarding and protection of children and young people and vulnerable adults very seriously and expects this of all its employees and bank workers. The Trust works with adult and children's social care to ensure that the integrated service has systems in place to equip staff and bank workers with the knowledge and skills to recognize abuse, and take action to safeguard and protect vulnerable adults and children and young people. It is expected that all staff and bank workers familiarise themselves with the appropriate structures and policies and with the Sussex child protection and safeguarding procedures and the Sussex multi-agency policy and procedures for safeguarding vulnerable adults and undertake the relevant essential training and further training appropriate to their role.

Successful candidates are normally offered salaries at the bottom of the relevant salary range. However, where previous or equivalent NHS experience in a similar role can be demonstrated and evidenced, this may be taken into consideration when setting the starting salary.