Reservations Sales Agent
- Employer
- The Grand Hotel Eastbourne
- Location
- The Grand Hotel, Eastbourne, Eastbourne
- Salary
- Up to £11.00 p/h depending on experience plus service charge approx. £1,200 per annum (dependant on
- Closing date
- 26 May 2022
View more
- Sector
- Hospitality & Catering
- Contract Type
- Permanent
- Hours
- Full Time
Job Details
Reservations Sales Agent Overview
- You will be working within an enthusiastic and friendly Reservations team, taking all room sales enquiries via telephone or via email.
- As a Reservationist you will be ensuring that all guest room bookings and dinner reservations are dealt with in a flawless and professional manner and ensuring that upselling and exceeding expectations is part of your day to day role.
- You will be familiar with all hotel facilities and be confident in promoting and recommending these to our guests.
- This is a full time role working 35 hours per week, working five days out of seven, which will include weekends and bank holidays. The office is covered from 8am to 9pm so shifts will be varying around these hours.
Reservations Sales Agent Key Attributes
- Previous experience as a hotel reservationist or receptionist preferred.
- Good customer service and interpersonal skills essential, enabling you to work efficiently within a close team.
- An excellent and confident telephone manner.
- Possess a excellent command of the English language, both written and verbal
- Enthusiasm to learn and the ability to hit the ground running with a smile on your face is essential.
At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
Company
The Most Luxurious of Hotels In Eastbourne
Affectionately known as The White Palace, the Grand Hotel Eastbourne commands breathtaking views of the sea and the dramatic cliffs at Beachy Head. Grand by name but not by nature, The Grand Hotel in Eastbourne is not only the only 5 star luxury resort to be found in an English seaside town, we’re also one of the friendliest. Find out why we're the natural destination for anyone looking for luxury hotels in Eastbourne.
The Grand Hotel Eastbourne is part of the Elite Hotels group.
Along with a thriving career, they also offer these amazing benefits:
- Commitment to pay above the living wage
- Share of monthly service charges
- Career development with accredited training providers
- Live in accomodation available
- Meals on duty
- Uniform provided
- Enjoy £60 room rates across the Elite Hotels collection
- Advantageous "Friends & Family" rates at Elite Hotels
- 30% discount on all food and beverage
- 30% discount on all spa treatments
- Long service awards
- Enhanced holiday after 2 years service
- Employee Assistance Programme
- Generous "refer a friend" bounty incentive
- Employee Recognition Programme
- Website
- http://www.grandeastbourne.com/
- Telephone
- 01323 412345
- Location
-
The Grand Hotel
King Edwards Parage
Eastbourne
East Sussex
BN21 4EQ
GB
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