Order Management – Repair Agent: L3 Harris
- Employer
- Manor Royal Business District
- Location
- Crawley, West Sussex
- Salary
- Competitive
- Closing date
- 20 Jun 2022
View more
- Sector
- Aviation, Business
- Function
- Account Management, Administration , Customer Service, Management , Operations, Sales
- Contract Type
- Permanent
- Hours
- Full Time
Job Details
Job Title: Order Management – Repair Agent
Job Code: IMS20222804-81445
Job Location: UK – Crawley - West Sussex
About the role:
As a L3Harris Commercial Training Solutions Order Management Coordinator you will be part of a small but highly dynamic and motivated team to delivery post delivery services to our global customer base which comprises of the World’s most exclusive Airlines and Training Centres. The role itself is specifically focused on providing Repair Services. This role is based at our site in Crawley West sussex and a minimum of 3 days per week wil be required at this location.
Day to day responsibilities will include (but not limited to):
- To manage customer demands for the supply of service predominantly repairs & exchanges.
- To be the focal point for the service by providing responses to customer queries in a timely manner.
- Managing the business stakeholders, predominately, logistics, supply chain and test & repair centre to meet customer Turnaround Targets.
- To provide metrics and data to show performance of the service from the information contained in the systems and business driven requirements
Knowledge, Skills and Qualifications:
- Knowledge of SAP or similar MRP system is preferred
- Manage all transactions in the SAP MRP system, typically but not limited to:
- Creation and completion of sales orders
- Creation and completion of non-standard jobs
- Raising of projects and associated task number
- Creation and completion of Pick and ship demands
- Creation of Purchase Requisition, system generated and manual
- Microsoft packages such as excel, word, etc.
- Analytical experience to review trends to forecast potential behaviours in repairs to promote services such as Fixed Price Repairs / exchanges
- Able to cope with the pace of a fast-moving business, managing high customer demand
- Strong interpersonal skills with a flexible and proactive attitude
- Adaptable approach to new tasks and opportunities
Preferred Additional Skills:
Proficient with technology in particular Microsoft Office Excel
Benefits:
- Auto Enrolment pension scheme
- 25 days annual leave plus bank holidays
- Group Income Protection, Private Health Care and Life Assurance
- Employee Assistance Programme
- Discounts with cinemas, travel, major retailers, family days out and much more
- Hybrid working opportunities
- Free parking
- Cycle to Work scheme
- Subsidized staff restaurant
Please note: L3harris Commercial Aviation do not provide a visa sponsorship for this role. All candidates who wish to apply for this vacancy must have the right to work in the UK in order to be considered.
Company
Manor Royal Business District is the biggest business park of the Gatwick Diamond area and one of the south east's premier mixed activity employment hubs.
Enviable location and connections
Situated at the heart of the Gatwick Diamond on the Sussex and Surrey county borders, just two miles from London Gatwick Airport, a major motorway junction (M23 Junctoion 10) and two mainline railway stations (Gatwick Airport and Three Bridges), Manor Royal is a popular choice for a diverse range of occupiers including a host of blue chip global brands.
Manor Royal in numbers
- One of the biggest business parks in the South East.
- Covers an area of 539 acres – that’s over 300 football pitches.
- 700 properties
- 500 businesses
- 30,000 people
Manor Royal more than a number
Since the formation of the Manor Royal Business Group (MRBG), an association of Manor Royal based business and firms, being on Manor Royal means being part of something. You’re never just a number.
Manor Royal makes sense
Scale, diversity, location and great connectivity with a property offer to match means Manor Royal based firms are never far away from their suppliers, customers and a talented workforce.
Pay us a visit
Visit www.manorroyal.org to find out more and to get in touch
- Website
- http://www.manorroyal.org/
- Mini-site
- Manor Royal Business District
- Location
-
7 Magellan Terrace (Ground Floor)
Gatwick Road
Crawley
West Sussex
RH10 9PJ
United Kingdom
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