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Bank Administration Assistant

Employer
Sussex Partnership NHS Foundation Trust
Location
Ashurst
Salary
Bank band 2 - £10.19 per hour
Closing date
7 Jul 2022

View more

Sector
Healthcare
Function
Administration
Contract Type
Permanent
Hours
Full Time

Job Details

Welcome from our Chief Executive

Our organisation is expanding and we're looking for people with the right values, skills and/or potential to join us. We need people with energy, expertise, enthusiasm to help us provide the very best possible specialist NHS mental health and learning disability care. This involves helping us achieve our strategy to improve the quality of life for the communities we serve through People, Prevention and Partnerships.

So what can we offer you in return?

We're an organisation which puts people first. We'll do everything possible to help you feel respected, valued and included. We'll help you learn, acquire new skills and gain further experience to support your career development. And we'll provide the opportunity for you to bring your fresh ideas to work about how we can do things differently and continue improving.

You will also be joining a health and care system committed to working together to do the best we can for the communities we serve. Above all, at Sussex Partnership you'll have the chance to make a difference to the lives of the patients, carers and families across our communities.

If you like the sound of that, then come and join our team.

Job overview

This is an exciting opportunity to join the very busy CAMHS Teams across Hampshire as a Bank Administration Assistant. No two days will be the same.

We are looking for an enthusiastic well motivated person with excellent communication and organisational skills to consistently deliver a client focused service, promoting good customer service and effective working relationships.

Duties would include scanning, photocopying, data gathering and data entry, reception cover, correspondence, and other admin tasks as required.

The successful candidate will have a good standard of secondary education, a working knowledge of Microsoft Office, including Word and Excel, which will be tested at interview, and a good understanding of confidentiality.

If you enjoy being part of a team, are seeking a new challenge and want to make a positive difference to the lives of children & young people and their families, then we would be delighted to hear from you.

For an informal discussion please call Karen Watts, Early Help Admin Professional Lead and Coordinator on 0300 304 1377.

Main duties of the job

The duties will include:- photocopying, scanning and uploading documents, typing letters inputting data into the Carenotes patient record and Excel databases. Printing and posting letters, emailing both colleagues and service users, handling telephone enquiries from patients and their families, carers and professionals in a pleasant and helpful manner ensuring to take accurate messages and communicating information clearly and other admin tasks as required.

Working for our organisation

Sussex Partnership NHS Foundation Trust are a large Mental Health Trust looking to add experienced administrators to our Bank. The Sussex Partnership Bank is a dedicated flexible team providing the highest level of healthcare support across all wards and departments.

Detailed job description and main responsibilities
To provide a comprehensive range of admin support to the teams. To liaise with other departments and services and to respond effectively to enquiries from the general public, service users, referrers and other agencies. To consistently deliver a client focussed service, which promotes good customer service and effective working relationships.

Person specification

Qualifications/Skills
Essential criteria
  • Good Standard of Education GCSE at Grade C and above

Knowledge and Experience
Essential criteria
  • Previous experience of administration and using computerised data systems
  • Understanding of Data Protection Act
  • Experience of working in Customer Service Environment

Desirable criteria
  • Knowledge or experience of NHS Issues

Skills
Essential criteria
  • Good Communication Skills
  • Ability to work as part of a team
  • Good writing and data entry skills with attention to accuracy

IT Skills
Essential criteria
  • Working knowledge of Microsoft Office including Word, Excel and Outlook

Sussex Partnership NHS FT is committed to supporting a diverse workforce that reflects our communities. Our workforce is currently under-represented from Black and Minority, Ethnic and disabled communities and we would welcome applications from these communities.

We regret that we are unable to advise candidates if they have not been shortlisted. If you have not heard from us within three weeks of the closing date please assume that you have been unsuccessful on this occasion.

In the event of an excessive number of applicants the Trust reserves the right to close this vacancy earlier than indicated.

Sussex Partnership NHS Foundation Trust takes its responsibilities for the safeguarding and protection of children and young people and vulnerable adults very seriously and expects this of all its employees and bank workers. The Trust works with adult and children's social care to ensure that the integrated service has systems in place to equip staff and bank workers with the knowledge and skills to recognize abuse, and take action to safeguard and protect vulnerable adults and children and young people. It is expected that all staff and bank workers familiarise themselves with the appropriate structures and policies and with the Sussex child protection and safeguarding procedures and the Sussex multi-agency policy and procedures for safeguarding vulnerable adults and undertake the relevant essential training and further training appropriate to their role.

Successful candidates are normally offered salaries at the bottom of the relevant salary range. However, where previous or equivalent NHS experience in a similar role can be demonstrated and evidenced, this may be taken into consideration when setting the starting salary.

Company

SPFT Banner

Who we are

We provide specialist NHS mental health and learning disability services in south east England. People receive care, treatment and support from us in hospital, at home and from a range of community services. Our services are rated ‘good’ by the Care Quality Commission and ‘outstanding’ for caring.

Where we are

We provide services for people of all ages across Sussex and services for children and young people in Hampshire. There’s something for everyone in our local area, whether that’s the hustle and bustle of Brighton, the scenic South Downs or our wonderful coastline where you can chill out to the sound of the surf.

What we can offer you

When you join us, you’ll be coming to work in an organisation that puts people first. We’ll do everything we can to make you feel valued, respected and included. You will be given plenty of opportunities here for your career to flourish. We’re an organisation which is strong on innovation, research and learning, and we will support your development and help you learn new skills in whichever team or service you work in.

Check out the links below to view our key areas of recruitment

Nursing

Medical

Allied Health Professions

Phychology & PsychologicalTherapies

Social Work

Healthcare Support Workers 

Support Services

Check out our latest video below where we hear from our inspiring nurses why Sussex Partnership is such a great place to work.

Company info
Website
Telephone
01903843000
Location
Trust HQ
Swandean
Arundel Road
Worthing
BN13 3EP
GB

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