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Trainee Sales Executive: Harwoods

Employer
Manor Royal Business District
Location
Crawley, West Sussex
Salary
£25k whilst training
Closing date
29 Jul 2022

Job Details

Harwoods Logo

Harwoods Group is an automotive retailer representing prestigious car Brands - Aston Martin, Audi, Bentley, BMW Service, Jaguar and Land Rover, MAN, McLaren, and most recent addition, Volvo.  We have a total of 30 businesses providing sales, service and accident repair services across Sussex, Surrey, Kent and Hampshire.

Established since 1931, we are a successful and progressive third generation family owned business.  In 2020 our turnover was over £600m and we now employ over 1000 valued members of staff.  We rank #6 in the Sunday Times ‘Top Track 250’, which league tables the UK’s private companies with a turnover of <£650m and <5,000 staff. 

Our vision is to ‘create memorable experiences’.  In other words, we believe that our role is to ensure our valued customers are offered the best possible experience in their interactions with our company.  We feel it is equally important that our staff are well supported and can deliver these experiences working as one cohesive team.

With 98% of staff scoring positively when asked ‘I am fully committed to doing my best for the company”, we are a safe bet for a job and a career!

 

JOB PURPOSE

The role of the Trainee Sales Executive is to:

  • Gain an understanding and knowledge of all aspects of the vehicle sales department, throughout a period of induction.
  • Develop through training into an accredited Sales Executive.
  • Once fully accredited, your position will be based at one of the below locations:
    • Edenbridge Land Rover
    • Pulborough Land Rover
    • Five Oaks Audi
    • Croydon Land Rover
    • Crawley Jaguar Land Rover
    • Crawley Audi
    • Crawley Volvo
  • Salary: £25,000 during training

Department/Business/Location: Sales

Reports to: Sales Manager

 

KEY RESPONSIBILITIES

Trainee Sales Executive

  • Attend and complete the Academy Sales accreditation programme
  • Walk in the shoes of colleagues and key roles across the group to establish full understanding of how we serve our customers
  • Gain knowledge and follow consistently the manufacturer sales process including meeting enquiry management targets
  • Understanding of manufacturer mystery shopping criteria and ability to apply this knowledge when dealing with customers
  • Using various sources, prospect for new and used car customers on a regular basis to create sales opportunities.  Through the effective use of a follow up process, maintain regular contact with all new and existing customers to ensure relationships are maintained for potential (repeat) business
  • Actively convey the culture of putting customers first by means of experience and treating customers fairly policy
  • Maximise sales opportunities and be target driven
  • Manage the customer experience handover of sold vehicles to customers ensuring the customer is given a full briefing on the operation of the vehicle and its controls including introducing customers to the aftersales department

Skills & Requirements

Essential

  • Smart appearance
  • Passionate about customer experience
  • Positive and professional manner
  • Communication skills – email, telephone and face to face
  • Ability to work with goals and objectives
  • Competency in numeracy, literacy and IT

Desirable

  • Full UK driving licence

Experience

Desirable

  • Customer service

Company

Manor Royal Business District is the biggest business park of the Gatwick Diamond area and one of the south east's premier mixed activity employment hubs.

Enviable location and connections

Situated at the heart of the Gatwick Diamond on the Sussex and Surrey county borders, just two miles from London Gatwick Airport, a major motorway junction (M23 Junctoion 10) and two mainline railway stations (Gatwick Airport and Three Bridges), Manor Royal is a popular choice for a diverse range of occupiers including a host of blue chip global brands.

Manor Royal in numbers

  • One of the biggest business parks in the South East.
  • Covers an area of 539 acres – that’s over 300 football pitches.
  • 700 properties
  • 500 businesses
  • 30,000 people

Manor Royal more than a number

Since the formation of the Manor Royal Business Group (MRBG), an association of Manor Royal based business and firms, being on Manor Royal means being part of something. You’re never just a number.

Manor Royal makes sense

Scale, diversity, location and great connectivity with a property offer to match means Manor Royal based firms are never far away from their suppliers, customers and a talented workforce.

Pay us a visit

Visit www.manorroyal.org to find out more and to get in touch

 

Company info
Website
Mini-site
Manor Royal Business District
Location
7 Magellan Terrace (Ground Floor)
Gatwick Road
Crawley
West Sussex
RH10 9PJ
United Kingdom

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