Skip to main content

This job has expired

Claims Fraud Administration Handler

Employer
First Central
Location
Haywards Heath, West Sussex or Salford Quays, Manchester
Salary
From £18,500+ depending on experience
Closing date
12 Aug 2022

Job Details

Are you looking for a new career with a fast-growing, dynamic company? Do you have excellent administration and customer support skills and keen for a change? Well look no further! We need a Claims Fraud Administration Handler to join our Counter Fraud Services team in either Haywards Heath, West Sussex or Salford Quays, Manchester.

Please note the vacancy is a 6 month fixed term contract on a 37.5 hour working week from Monday to Friday. Hybrid flexible working available for this role joining a supportive and fun team

You'll undertake general administration duties for the Claims Fraud department within a timely manner and in line with company procedures.

Job responsibilities:

  • Allocation of new claim referrals to Operational and Complex Fraud colleagues
  • Managing incoming litigation to ensure that this is allocated and actioned by fraud investigators
  • Outsourcing new claim referrals to our supplier partners
  • Updating our internal MI records at key stages of the claim on behalf of fraud investigators
  • Chasing suppliers for outstanding invoices and managing the completion of debt sheets
  • Identifying and communicating urgent tasks to team leaders and fraud investigators
  • Requesting and managing CRU certificates, as well as notifying DWP upon settlement/closure
  • Provide support to fraud investigations and CF team leaders
  • To adhere to and consider all regulatory requirements at all times, including TCF, DPA and AML.
  • To be compliant with health and safety policies at all times.
  • To ensure compliance with Company and other relevant standards/regulations at all times.
  • Any other reasonable duties as required.

Experience & knowledge:

  • Experience of working in an administrative role
  • Previous experience in the motor insurance industry
  • Experience of working in a fraud environment

Skills & Qualifications:

  • Excellent time management and organisation skills with the ability to prioritise own work
  • Good level of communication skills, both verbal and written
  • Good Microsoft Office Skills (outlook, Word, Excel)

What can we do for you?


We believe we can offer you a great working environment as we’re so passionate about our people. Here are just some of the benefits and perks that we offer…

  • Fantastic training and development opportunities
  • Employee benefit packages to suit your lifestyle
  • Flexible working
  • YOUday – we give you an extra day off to celebrate a special day
  • The opportunity to take a paid day off each year to do charity work
  • A health cash plan
  • Help with travel expenses
  • The opportunity to buy additional holiday
  • Company pension scheme
  • Group life assurance
  • Enhanced maternity and paternity pay
  • Professional subscription fees paid

Employee wellbeing is high on the agenda here too. We provide a weekly free fruit delivery, discounted membership at a local health club and access to an Employee Assistance Programme, which promotes physical and emotional wellbeing at work and at home. In addition, we provide wellbeing events throughout the year to support physical and mental health.

Company

We’re First Central, an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and legal services.

Our motor insurance broker, 1ST CENTRAL, is firmly established as a top 10 supplier on UK price comparison websites and has successfully built a customer base of over half a million. It strives to make buying car insurance a more accessible and effortless experience.

We recognise that our success is entirely down to our talented people, who we know are our biggest asset, and we’re always on the lookout for talented people to join our team. In return, we can offer you a great place to work and lots of fantastic benefits.

For more information, click below:

Follow Us:

linkedin, linkedin logo, network icon facebook, facebook logo, fb, fcb icon tweet, twitter, twitter logo icon

1st Central New Office

Company info
Location
Gemini House, Mill Green Business Estate
Mill Green Road
Haywards Heath
West Sussex
RH16 1XQ
GB

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert