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Hotel Receptionist

Employer
Ashdown Park Hotel & Country Club
Location
Ashdown Park, Forest Row
Salary
£21,060 per annum plus service charge* (approx £1,440 per annum)
Closing date
17 Aug 2022

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Sector
Hospitality & Catering
Contract Type
Permanent
Hours
Full Time

Job Details

Receptionist Overview

The role of Receptionist is a key position and the primary focus of the role is to deliver excellent guest service. By welcoming our guests in a warm and friendly manner and ensuring they have an outstanding stay, you will contribute to an overall exceptional experience from arrival to departure. As a Receptionist you will deal with all requests in a professional and efficient manner. The role also includes cash handling and credit card transactions as well as taking reservations and answering the switchboard. 

Receptionist Key Attributes

  • Be a Team player
  • Passionate about delivering service to the highest standards
  • Have a positive attitude
  • Have a pleasant telephone manner
  • Have immaculate personal presentation
  • Have excellent communication and IT skills
  • Experience using Opera or a similar PMS is desirable but not essential as extensive training will be provided.
Due to our rural location you will need your own transport

At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.

Company

HEIGHTS OF LUXURY IN THE HEART OF EAST SUSSEX

Ashdown Park Image

Surrounded by the Ashdown Forest, which according to the famous children’s author, A. A. Milne, is the woodland that inspired his Winnie The Pooh stories, the Ashdown Park Hotel and Country Club offers the heights of luxury in the heart of East Sussex. Country house hotels in Sussex don’t come more luxurious, or offer such a magnificent combination of elegance, style, award winning dining and outstanding business and leisure facilities.

Ashdown Park Hotel & Country Club is part of the Elite Hotels group. 

Along with a thriving career, they also offer these amazing benefits:

  • Commitment to pay above the living wage
  • Share of monthly service charges
  • Career development with accredited training providers
  • Live in accommodation available
  • Meals on duty
  • Uniform provided
  • Enjoy £60 room rates across the Elite Hotels collection
  • Advantageous "Friends & Family" rates at Elite Hotels
  • 30% discount on all food and beverage
  • 30% discount on all spa treatments
  • Long service awards
  • Enhanced holiday after 2 years service
  • Employee Assistance Programme
  • Generous "refer a friend" bounty incentive
  • Employee Recognition Programme

 

Company info
Website
Telephone
01342 824988
Location
Ashdown Park Hotel & Country Club
Wych Cross
Forest Row
East Sussex
RH18 5JR
GB

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