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Workforce Lead - Resource Management

Employer
International Logistics Group
Location
Based in East Grinstead
Salary
Up to £35,000 per annum, dependent on experience
Closing date
20 Dec 2022

View more

Sector
Logistics, Warehouse
Function
Human Resources
Contract Type
Permanent
Hours
Full Time

Job Details

Your Role

The Workforce Lead will report between Operations, HR And Finance to oversee temporary resource management across the business. In this role you will assume overall responsibility for ILG's external labour partners, working closely with them to ensure all internal metrics are achieved and acting as the conduit between ILG's internal operations teams and all external partners.

Job Content:

Working under the supervision of the Regional Operations, Operations Director and Recruitment team this role will support the resourcing of temporary labour and management of the third party suppliers. Working closely with our preferred supplier to ensure temporary worker numbers are met, uplifts are successfully managed and all candidates inducted correctly into the business. You will, monitor performance, manage escalations, operational changes and communications as well as supporting any internal processes that arise from the temporary, casual labour pool to undertake all aspects of the full recruitment process, from job creation, candidate screening, though to the onboarding administration processes

Responsibilities including:
  • Understand and have involvement in labour planning requirements, supporting the regional operations managers and ensuring the business is kept up to date with current labour supply, identifying and highlighting any risks in a timely manner
  • Manage temporary resource bookings, supporting operations with scheduled uplifts and appropriate planning for peak periods
  • Manage the preferred supplier list for temporary labour and build solid relationships with suppliers
  • Update job descriptions / company information, with suppliers and ensure accurate information / changes are delivered to suppliers in relation to length, processes and booking information
  • Work with managers to ensure positive staffing decisions, clear timescales, logs and understanding of their contingent labour requirements are recorded and kept up to date
  • Establish and monitor all suppliers and undertake bi-monthly reviews
  • Identify and present recommendations to operations to help reduce spend
  • Review and establish causes for unfavourable trends in the metrics, provide and implement root cause analysis and solutions


About You

Person Specification
  • Experience of working with contingent labour needs and temporary staffing suppliers either agency, in house or in a workforce planning capacity
  • Adaptable and can manage a workload to changing priorities and business needs
  • Capable IT skills to pick up new systems and edit / share information securely in line with HR / IT policies
  • Enjoys working to targets and able to re-prioritise in line with changing business demands
  • Confident communicator and negotiator to represent ILG, with clear verbal and written skills
  • Experience of building relationships with suppliers, managing performance and supplier account management
  • Reliable, accurate, strong attention to detail and able to demonstrate sound administration skills
  • Sound Excel skills and accurate inputting data and tracking information, reporting up to BOD level as required
  • Sound knowledge of employment legislation relevant to the recruitment process
  • Sound organisational skills to manage workload covering a range of disciplines. (essential)
  • Demonstrable experience CV screening, screening candidates and arranging interviews
  • Experience / Knowledge in the logistics / Warehousing sector (desirable)

An element of travel around West Sussex area may be required so driving licence and car able to travel as required (desirable)

Company

About ILG

We’re one of the UK's top delivery and fulfilment businesses. That means we store, pack, personalise, gift-wrap and distribute high-value products to consumers and retailers across the world. Our customers range from boutique start-ups to global designer and luxury businesses, mostly fashion, beauty and wellbeing brands.

Great people have always been a cornerstone of ILG. And, because we’re growing fast and coming up to our busiest time of year, we’re on the lookout for more great people to join our amazing team.

We rely on a talented and engaged workforce that’s ready to go the extra mile for our customers. In return we go further to reward our people and share our success. So, we give a voice to all our colleagues on sustainability, health and safety and other essential issues. We run ‘staff member of the month’ awards to spotlight star performers. And we have a lively social committee to ensure we play as hard as we work!

Why join ILG? Here are few good reasons…

  • We’re a fast-moving business, so no two days are the same
  • A variety of work patterns and overtime hours to suit you
  • We invest in you with ongoing training and development
  • We believe in working hard and having fun
  • Share in our business-wide supportive, ‘can do’ attitude
  • Access opportunities to progress your career internally at ILG
  • Enjoy 22 days holiday, rising to 25 days with length of service
  • Benefit from our annual salary review process
  • ‘Charity of the year’ and other fundraising opportunities
  • Annual awards ceremony and party to celebrate individual and company success

As an inclusive employer we feel our workforce should mirror the diversity of the communities we serve. So, we promote equality and welcome applications from people of all backgrounds.

Take a look at the jobs available in ILG’s warehouse, customer services and HR teams >>

Warehouse operations are at the centre of what we do. Our customers choose ILG because our attention to detail across services like order picking, embroidery, gift-wrapping, product engraving and packing adds something special to their brand. If you’re interested in doing this type of work in a clean and efficient warehouse environment, we’d love to hear from you.

Company info
Website
Telephone
0844 264 8000
Location
Logistics House
Charles Avenue
Burgess Hill
West Sussex
RH15 9TQ
United Kingdom

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