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Customer Service and Retail Volunteer (Hove)

Employer
Martlets Hospice
Location
Hove, East Sussex
Salary
Volunteer
Closing date
31 Mar 2023

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Job Details

Customer Service and Retail Volunteer - Blatchington Road

Location Hove, East Sussex

Closing Date 31/03/2023

Vacancy Type Volunteer
 

Job Summary

Are you looking to gain experience in a fun, friendly retail environment? Our shops are the perfect opportunity to expand your skills and knowledge whilst raising vital fund for Martlets.

Our Blatchington Road store has become a must visit destination for savvy shoppers in Hove. With its own dedicated donation station, this store has quickly become the perfect place for shoppers to drop off preloved goods whilst browsing for a bargain.

What will I be doing?

This role is based mainly on the shop floor and will involve:

  • Greeting customers and creating a friendly, welcoming atmosphere
  • Providing assistance and asking customers if they need help or product recommendations
  • Serving customers on the till, handling cash and card payments
  • Talking about Gift Aid, explaining why it is important to the charity and helping customers sign up
  • Keeping the shop floor looking great by tidying counters, refilling rails and organising displays

As well as selling items at the till point and providing great customer service, you may also be asked to help with:

  • Steaming and pricing clothes
  • Culling or rotating stock
  • Accepting and sorting donations, deciding what to sell in the shop, and what should go to a different location

Where?  87 Blatchington Road, Hove, BN3 3YG 

When?   Around 4 hours a week Monday - Sunday between 8.45am and 1.15pm or 12:45 pm and 5:15 pm

Anything else I should know? This is a great chance to learn stock ordering, visual merchandising and customer service. We are able to pay travel expenses such as local bus fares and train tickets to help you access this volunteering role.

Sounds good, what do I do next? Apply Now and a member of the team will be in contact to give you a tour, introduce you to some of our wonderful team and tell you more about this role.

Staying safe during COVID-19:

As we learn to live with Covid-19, your wellbeing remains our top priority. We are continuing with measures such as sanitizing stations and suppling face coverings for individuals who wish to wear this during their volunteering. You will also have access to our workplace risk assessment and receive a thorough Covid-19 induction on your first day.

If you need any reasonable adjustments throughout the recruitment process, please contact us on 01273 021548 or at recruitment@martlets.org.uk.

Company

Martlets is a charity that cares for people living through a terminal illness in and around Brighton and Hove.
We're much more than a hospice. Most of our patients are cared for in their own home.

Our team supports people to live their lives to the full, taking the time to give exceptional care. We're also here for their family and friends- bringing comfort, compassion and support when it matters most.

Thanks to the generosity of local people, our care is free for everyone who needs it. Although we're not part of the NHS, we work in close partnership with them.
 

Company info
Website
Telephone
01273 273400
Location
Wayfield Avenue
Hove
East Sussex
BN3 7LW
GB

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