Skip to main content

This job has expired

Client Support Volunteer

Employer
Turning Tides
Location
Horsham, West Sussex
Salary
Volunteer
Closing date
31 May 2023

View more

Sector
Public Sector, Charity, Community
Function
Voluntary
Contract Type
Voluntary
Hours
Part Time, Flexible

Job Details

Client Support Volunteer

 

At Turning Tides we know that anyone’s life can spiral into homelessness. We bring together compassionate individuals and organisations to transform the lives of people in our local community and change perceptions of homelessness.

We provide a warm safe space to listen to anyone who comes to us for help. Local people experiencing homelessness are supported and empowered to become confident and find the strength and belief in themselves to create a brighter future.

Together we can make a difference and end homelessness where you live.

Location(s): Move on Accommodation in East Grinstead, Burgess Hill, Storrington, Horsham

What goes on here? : Our projects provide move on accommodation for those people who have struggled with homelessness.  Within move on residents are at the last stage of their journey back into community and are actively working with support to find permanent accommodation.

A bit about the role: To provide support on a one-to-one basis to a resident who lives in our projects.  The support needed will most likely be in the form of introducing new residents to the area they are living in, attending initial appointments and meetings such as the GP or Mental Health.  We would also like you to work actively with the resident to become part of their local community by finding groups they may be interested in attending and supporting them with this activity. 

What will I be doing?

  • Participate in initial training and ongoing training Undertake a DBS check
  • To be flexible to the needs and availability of the client and the role
  • To facilitate and plan the sessions, liaising with the team at Littlehampton Community
  • To provide support and encouragement to the Client
  • To build a relationship based on trust and companionship
  • To maintain boundaries between yourself and the client
  • To communicate with staff members of the location and times of meetings, and check in and out with identified staff members
  • Participate in monthly supervisions with appointed staff member
  • To respond to feedback about own delivery of the volunteering role

Turning Tides’ hope and expectation that as a volunteer you will:

  • be inclusive and welcoming.
  • communicate with staff on duty.
  • be flexible to the needs of the staff member on duty.
  • abide by the Confidentiality, Professional Boundaries and Health and Safety Policies at all times.

Times & Commitment: One morning/afternoon per week. Ideally a minimum 6 months commitment, due to training required for this role.

What Training will I receive?

Turning Tides offers volunteers training so your time volunteering is the best it can be, is as safe as possible, and of course adds value to your experience and to Turning Tides.

Every volunteer regardless of role will have their initial induction.  During this induction you be taken through a PowerPoint presentation and be issued with ‘Not Just a Volunteer’ handbook. The induction will cover Professional Boundaries, Safeguarding and Equality and Diversity and be a chance for you to ask any questions.

This role requires the following additional training and we ask that you can commit to this. (The training is in a variety of formats depending on the subject – a video to watch, a document to read or an online course).

Training:

Professional Boundaries

Loneliness and Isolation

Mental Health awareness

Substance Misuse

Safeguarding

Unconscious Bias

Active Listening

The health and safety of our volunteers and supporters are always our top priority. As the situation with COVID-19 evolves, we will ensure any volunteering you carry out is within current Government guidelines. We will support you in this so guidelines are met.

We need to ensure you are eligible to volunteer in the UK.  To do this we will ask to see documentation that proves your right to volunteer in the UK at your induction.  If you are unable to provide this documentation you will be unable to volunteer. If you have the right to work in the UK on a permanent basis you are also normally allowed to volunteer. If in doubt, please contact the Home Office.

All of Turning Tides’ roles require two character references. These references do not need to be employment references, however, we cannot accept references from family members.

 

Company

Started in 1991 by a group of Christians in Worthing, Turning Tides is now the biggest provider of services for single homeless people in West Sussex. We continue to grow and develop our services to meet the needs of the local area – with over 5,000 supporters, 300 volunteers and 140 staff.

We know anyone’s life can unravel into homelessness. So we bring together compassionate individuals and organisations who work tirelessly to transform the lives of people in our local community and to change perceptions of homelessness.

We provide a warm, safe space to listen to anyone who comes to us for help. We provide real pathways out of homelessness and are committed to supporting people at every stage of their journey. The breadth of our services empower people experiencing homelessness to become confident and find the strength and belief in themselves to create a brighter future.

  • Outreach teams reach out to rough sleepers and run drop in community hubs.
  • Residential projects help people off the streets and support them as they rebuild their lives.
  • Specialist staff work with mental health issues, trauma and addiction.
  • ‘Move-on’ housing provides that much needed step towards independent living.

Our clients shape our services as coproduction is at the heart of everything we do. We work in close partnership, across all sectors, drawing from the strengths and generosity of our local community.

Together, we can make a difference. Together, we can end local homelessness.

Company info
Website

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert