Credit Control and Revenue Specialist: Interparcel
- Employer
- Manor Royal Business District
- Location
- Crawley, West Sussex
- Salary
- £21,000
- Closing date
- 14 Apr 2023
Job Details
Job Title: Credit Control and Revenue Specialist
Department: Revenue Protection
Salary: £21,000
Full Time: Monday – Friday 9 – 5pm
Interparcel have an amazing opportunity to join our Head Office Revenue Protection Team.
A bit about Interparcel
Interparcel are an online parcel delivery booking and comparison service. We have a wide selection of discounted UK, European and International parcel & package delivery services from the major worldwide carriers including UPS, TNT, FedEx, DPD, CitySprint, DX, Parcelforce, and Evri. They also offer specialised services including same day, urgent delivery, and pallet delivery and collection. We run bespoke software which means as a business or eCommerce business you can find the right price and handle all your parcel sending efficiently, in one place.
We pride ourselves with our customer service and are looking for a competent and proactive Credit Controller who has excellent analytical skills and is able to work proactively, have excellent communication skills and able to build strong relationships with stakeholders.
Nature and Scope:
Principle Responsibilities:
- To check and manage courier invoices, identify any mis-declared items and many any additional charges applicable
- Raising additional invoices to customers
- Manage and be responsible for surcharges
- Chase couriers for credits
- Credit control, being responsible for chasing outstanding payments from customers and couriers alike
- Be responsible for and manage invoice entry on to the system
- Production of reports and analysis of courier performance
- Identify and recommend process and operational performance
- Have the confidence to communicate with people at all levels internally and externally, building long lasting relationships to chase outstanding payments
- The ability to resolve queries at the highest level of service Person specification
- Highly analytical and numerate
- Excellent attention to detail
- Very strong interpersonal and influencing skills; able to build relationships and trust with stakeholders
- Excellent communication skills - both verbally and written.
- Experience of managing a small team
- Inquisitive – always asking questions and looking for ways to continually improve
- Ideally previous experience in credit control/customer facing finance role, although not essential
- Highly proficient with MS Excel, Word and PowerPoint
Knowledge & Skills:
- Customer service
- Excel, word and sage
- Work well under pressure
- Time management
- Organisational skills
- Data processing in a fast efficient manor
Qualifications & Experience:
Essential:
- Customer service experience
- Word/sage/excel
- Working in a team and independently
If you feel like this role is suited to you, please apply with a covering letter and your CV to Sophie@interparcel.com
Closing date 29th March 2023.
Company
Manor Royal Business District is the biggest business park of the Gatwick Diamond area and one of the south east's premier mixed activity employment hubs.
Enviable location and connections
Situated at the heart of the Gatwick Diamond on the Sussex and Surrey county borders, just two miles from London Gatwick Airport, a major motorway junction (M23 Junctoion 10) and two mainline railway stations (Gatwick Airport and Three Bridges), Manor Royal is a popular choice for a diverse range of occupiers including a host of blue chip global brands.
Manor Royal in numbers
- One of the biggest business parks in the South East.
- Covers an area of 539 acres – that’s over 300 football pitches.
- 700 properties
- 500 businesses
- 30,000 people
Manor Royal more than a number
Since the formation of the Manor Royal Business Group (MRBG), an association of Manor Royal based business and firms, being on Manor Royal means being part of something. You’re never just a number.
Manor Royal makes sense
Scale, diversity, location and great connectivity with a property offer to match means Manor Royal based firms are never far away from their suppliers, customers and a talented workforce.
Pay us a visit
Visit www.manorroyal.org to find out more and to get in touch
- Website
- http://www.manorroyal.org/
- Mini-site
- Manor Royal Business District
- Location
-
7 Magellan Terrace (Ground Floor)
Gatwick Road
Crawley
West Sussex
RH10 9PJ
United Kingdom
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