Patient Care Advisor
- Employer
- Sussex Community NHS Foundation Trust
- Location
- Crawley
- Salary
- £21,730 to £23,177 a year £21,730 - £23,177 Per Annum/Pro Rata
- Closing date
- 31 Mar 2023
View more
- Sector
- Healthcare
- Contract Type
- Permanent
Job Details
Job summary
MSK Administrator (Patient Care Advisor)
Could you be the first voice a patient hears?
Our Sussex MSK Partnership team are looking for brilliant administrators who can ensure good care happens for patients. We call our administrators Patient Care Advisors (PCAs for short).
Patient Care Advisors are an invaluable part of the Sussex MSK Partnership service. The service helps people who are experiencing MSK (aka musculoskeletal, muscle and bone) conditions, stewarding patients through options for their care and providing support for those who need assessment, diagnosis, and treatment. All people across Brighton and Hove, Crawley, mid-Sussex and Horsham with a musculoskeletal condition are referred to our service.
We want to make a person's care as straightforward as possible, by providing one point of contact as close to their home as we can.
Main duties of the job
Main duties of the Job
- Patient Care Advisors are the first point of contact for our patients. This means they handle patient data every single day and work within small teams, making sure the people we see experience seamless care.
- Communication is a key part of this telephone-based role, working with local GP practices, hospitals, community staff and clinicians to get patients to the most appropriate services for their needs accurately and on time.
- Our Patient Care Advisors work a split week in the physiotherapy departments in both Crawley Hospital and Horsham Hospital.
The successful candidate will be employed by Sussex Community NHS Foundation Trust but will work within the Sussex MSK Partnership service.
About us
About Sussex Community Foundation Trust
As the largest provider of community healthcare services in Sussex, our teams help people to plan for and manage changes to their health, supporting patients and their families to live more independently. Sussex Community Foundation Trust teams deliver a range of health and care services to more than 9,000 people every day, working in care homes, clinics, intermediate care units, people's own homes, GP surgeries, schools, and other community venues across the region.
Our vision is to provide excellent care at the heart of the community and achieving the highest level of service is our top priority. We develop and nurture our staff and recognise that they are our greatest asset. We give them clear career pathways, support their wellbeing, recognise, and value their diversity and provide them with the leadership, skills and knowledge they need to deliver the best care for our patients now and in the future.
Company
Sussex Community NHS Foundation Trust (SCFT) offers diverse employment opportunities across Sussex.
We employ over 8,400 full time, part time and bank staff, and our expert teams deliver a wide range of medical, nursing and therapeutic care to over 10,000 people a day, serving a total population of 1.3 million.
Why join our #CommunityThatCares at SCFT?
- Flexible working patterns offered across our services
- Ongoing training and development tailored to your needs
- Excellent research opportunities
- BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
- Level 3 Disability Confident Leader
- Free health and wellbeing checks for all staff
- Workplace nurseries rated Good and Outstanding by Ofsted
SCFT is an inclusive employer that promotes equality and challenges discrimination, and welcomes applications from people of all backgrounds. Applications from Black, Asian and Minority Ethnic (BAME) candidates, disabled candidates and LGBT+ candidates are particularly encouraged, to ensure the Trust’s workforce reflects the diverse communities it serves.
Contact our friendly Recruitment team on 01273 242227 or sc-tr.recruitment@nhs.net.
Check out our latest video, showing what it’s like to be an Allied Health Professional with us.....
- Website
- http://www.sussexcommunity.nhs.uk/work-with-us
- Telephone
- 01273 696011
- Location
-
Glynde Building
Brighton General Hospital
Elm Grove
Brighton
East Sussex
BN2 3EW
GB
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