Band 6

Job summary We are the Sussex Mental Healthline. We provide a 24/7 telephone service offering listening support, advice, information and signposting to anyone experiencing difficulties with their mental health. We are a positive and caring team of nurses, occupational therapists, support workers and more. The Sussex Mental Healthline exists as a recognition of the fact that Mental illness and distress can occur at any time. Our service aims to support people when they need us; 24 hours a day, 7 days a week. We are recruiting a Mental Health Practitioner (Registered Mental Health Nurse, Mental Health Social Worker, Mental Health Occupational Therapist) to join our busy team. You will be joining a friendly, supportive and dedicated team responding to Sussex-wide callers who require support for their own or others mental health difficulties. This post offers a Golden Hello, or a Relocation package up to a maximum of £2000. (pro rata applies and subject to terms and conditions. Please see attached Protocol document). Main duties of the job As a senior member of the team you will be trained in a specific triage tool, to be utilised alongside your existing skills, to support callers and where necessary signpost to urgent care services across Sussex. You will also supervise and act as a point of escalation for a team of Call Operators to pass on more complex cases. You will benefit from a full and robust supervision package, with ample opportunities for group reflection, development and mentoring. The Sussex Mental Healthline is a free service which is open to anyone within the Sussex Region. There is no appointment system so the work is fast-paced and varied. All work is telephone based and we are currently working from home, although we have some access to office space in Sussex which you will be expected to work from as and when required. To protect the health and safety of our staff/workers, patients, and those attending our sites, we encourage our workforce to get fully vaccinated against COVID About us We provide mental health and learning disability care for children, young people and adults across Sussex and for children and young people in Hampshire. Working in Sussex: Travel easily between coast and countryside, with a blend of picturesque villages and seaside towns Embrace the city life with great access to visit Brighton and London With easy access to Gatwick and Heathrow and excellent railway links across the UK there is plenty of opportunity for adventure We'd love you to join our organisation that is rated 'good' overall and 'outstanding' for caring by the CQC. Our staff agree, in our recent staff survey 82% told us that they recognise that care for patients is our top priority. Key staff survey results include: 70% highlighting flexible working opportunities as a key point for satisfaction at work 79% reporting feeling able to make suggestions to improve the work within their team 77% identifying the opportunities to show initiative in their roles We encourage flexible working. We know that a positive work/ life balance brings about huge health-related benefits, which has a positive impact on the care we provide. Please speak to us about flexible working, for example, home-working, part time hours, flexible start/ finish times or anything else. If it works for you and works for the role, we'll do our best to make it happen

Date posted 23 March 2023 Pay scheme Agenda for change Band Band 6 Salary £32,306 to £39,027 a year PA / pro rata for part time Contract Permanent Working pattern Full-time, Part-time, Flexible working, Home or remote working Reference number 354-AB-20469-G Job locations C/o Meadowfield Hospital Arundel Road Worthing

BN13 3EF