Cluster Security and Safety Manager
- Employer
- Hilton London Gatwick Airport
- Location
- London Gatwick Airport, Gatwick
- Salary
- Competitive Salary and Benefits
- Closing date
- 7 Jun 2023
View more
- Sector
- Leisure & Tourism, Hotels
- Function
- Health & Safety
- Contract Type
- Permanent
- Hours
- Full Time
Job Details
Cluster Security and Safety Manager
Competitive Salary and Benefits
We treat our people like family and our guest like royalty!
We are looking for a Cluster Safety & Security Manager who will be responsible for Security, Health & Safety and Crisis Management by taking a proactive approach to these areas for the property to ensure legal, company and brand compliance, implementation of security/ Health and Safety policies, protocols, and training to make sure that the environment in the organization is safe for our employees, guests, and visitors. This person will work across three of our Gatwick properties: Hilton London Gatwick, Sofitel London Gatwick and Arora Hotel Gatwick/Crawley.
Duties and Responsibilities:
- To support all departments at Sofitel, Hilton and Arora Gatwick with Health & Safety and security and any other operational requests.
- To protect the company's assets relative to theft, assault, fire, and other safety issues.
- To keep the Cluster General Manager and Hotel Managers informed by observation and assessment or by information received, of any incident or situation which could result in a loss or risk to the company.
- Manage CCTV systems across the hotels, work with 3rd party contractors to ensure systems are operational.
- To complete reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining evidence and signatures
- To conduct regular hazard spotting and follow up with required remedial actions
- To act as Diligence system Champion and manage each hotel’s Safety Management System daily.
- To report to any appropriate Department Head, anything that may be considered a health & safety hazard or Security risk.
- To guide, advise and support Heads of Departments when conducting and reviewing risk assessments
- To approve all new and reviewed departmental risk assessments
- To collate safety tour and electrical audit reports from every department
- To frequently inspect Departmental Health and Safety files and food safety records ensuring that they are sufficient and up to date
- If appointed by Cluster General Manager, to chair monthly Safety Committee Meetings and preparing and sharing meeting minutes
- To coordinate annual reviews of Health & Safety, Fire Safety, Food Safety Manuals and Crisis & Emergency Plan under the direction of the Cluster General Manager and Hotel Managers
What we are looking for:
- You will be passionate about guest experience, with real passion for hospitality
- You will be obsessed about standards, and ensuring the safety of guests and employees
- Previous experience as a Safety & Security Manager in a hotel or a similar environment would be desirable
- SIA Licensed, First Aid At work training, and NEBOSH accreditation are highly desirable
- You will think ahead to identify customer service needs before they arise
Experience:
- Knowledge of Health and Safety and its application in the workplace
- Excellent command of the English language
- Knowledge of security operations and procedures
- Live Fire Fighting Equipment and Fire Marshal training
- SIA license Level 2 – Door Supervisor or above
- First Aid at Work certificate
What do we offer:
Our Safety & Security Manager receive some excellent Company benefits:
- A very competitive salary
- 28 days paid holiday with an extra 5 days, following 5 years’ service
- Discounted hotel room rates across our hotels, for you and friends and family
- Fantastic Training and Development opportunities
- Uniform and Complimentary Dry Cleaning
- Free Meals on shift
- Pension cover
- Tastecard membership
- Local discounts (County Mall, Metrobus etc.)
- Unrivalled Career Progression prospects
Apply now to be our new Safety & Security Manager!
Company
The Hilton Gatwick Airport is part of the Arora Hotel Group
Arora’s culture is built on the foundations of family, honesty, loyalty, partnership, friendship and quality.
People Centered - Developing, encouraging and supporting our people, teams & colleagues to advance further.
Customer Focused - Having a real understanding of our customer and a passion to exceed their expectations every time.
Achievement Through Ownership - Achieving and taking ownership of what we do and always striving to be better. Everything is possible.
At Arora we truly believe that our people are our greatest assets and therefore our primary focus is to provide the best training opportunities to our people at all levels.
Developing People at All Levels
As a new member of the Arora family, you will benefit from company inductions, health and safety statutory courses, specialised skills training, and career development programmes.
At Team Member level you will receive in depth hospitality training in core product, service and business skills.
For Management level you will have opportunities to attend several leadership development programmes, such as the intensive 6-month Arora Flying Start Management Development Programme.
Investing in Our People
We pride ourselves in the accolades we have achieved for excellence in career progression; a testimony to the quality of the training and recognition we provide to all our people.
When you join the Arora family, we will be here to provide you with the support, the guidance and the resources to develop your career.
Our benefits include:
- Recognition activities, such as employee awards, parties and more!
- Learning & Development opportunities with regular in-house training and chance to gain nationally recognised qualifications
- Great career progression prospects with plenty of opportunity to move within the group
- Preferential room rates at our hotels for you and your family
- Access to brand benefits in franchise hotels
- Complimentary uniform dry cleaning (uniformed roles only)
- Meals provided on duty
- Discounted food and beverage at our restaurants and outlets.
- Company Pension and Life Assurance Scheme
- Cycle2Work Salary Sacrifice Scheme
- Enhanced holiday allowance for employees with over 5 years of service
- Generous Introduce a Friend bonus scheme
- Discount for Merlin Entertainments attractions
- Long Service Recognition
- Wagestream and Savestream – Financial wellness benefits
- Confidential Employee Assistance Helpline
- Website
- http://www.hilton.com/gatwick
- Location
-
Hilton London Gatwick Airport
Gatwick Airport
South Terminal
Horley
West Sussex
RH6 0LL
GB
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