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Cluster Conference and Events Sales Manager

Hilton London Gatwick Airport
Crawley, West Sussex
Competitive Salary + Bonus Scheme
Closing date
7 Jun 2023

Job Details

Cluster Conference and Events Sales Manager

Competitive Salary + Bonus Scheme

We treat our team like family and our guest like royalty!

We are looking for a Cluster Conference and Events Sales Manager to oversee and manage all aspects (planning and sales) of the meetings and events diaries and the relevant team members across the cluster of three Gatwick hotels. As well as working to commercial targets and objectives, the role will also be pivotal in taking ownership of and providing guidance for operational excellence within the areas under the remit of this role. Recruitment, training and people development will also form a key part of this role. In addition to managing through team members, the role will also require the individual to personally be involved in actively taking and converting enquiries, planning events, account management and driving sales.

*** Please note that the role is a 12-month fixed term maternity cover contract. ***

What we are looking for:

  • Team player with strong & positive interpersonal skills
  • A successful track record of at least 3 years in meetings and events sales and planning together with managing a team.
  • Demonstrate self-confidence, energy and enthusiasm.
  • Willing to adapt and change styles as and when necessary
  • Ability to adapt to a frequently changing market environment. Be proactive and able to “think outside of the box”.
  • Develops constructive relationships both within Arora Hotels and external clients and suppliers
  • Fantastic communicator
  • Strong commercial approach identifying sales and revenue maximisation opportunities for the cluster GC&E revenue streams.
  • Computer literate
  • Good Account Management skills
  • Ability to work under pressure & meet deadlines
  • Produce reports as required in line with current guidelines
  • Perform other tasks at the level of the role as directed by your line manager in pursuit of the achievement of business goals

What do we offer?

Our Cluster Conference and Events Sales Manager receives some excellent company benefits:

  • A very competitive salary + Bonus Scheme
  • 28 days paid holiday with an extra 5 days, following 5 years’ service
  • Discounted hotel room rates across our hotels, for you and friends and family
  • Fantastic Training and Development opportunities
  • Uniform and Complimentary Dry Cleaning
  • Free Meals on shift
  • Unrivalled Career Progression prospects

Apply now to be our new Cluster Conference and Events Sales Manager and join our team!




Hilton Image

The Hilton Gatwick Airport is part of the Arora Hotel Group

Arora’s culture is built on the foundations of family, honesty, loyalty, partnership, friendship and quality.

People Centered - Developing, encouraging and supporting our people, teams & colleagues to advance further.

Customer Focused - Having a real understanding of our customer and a passion to exceed their expectations every time.

Achievement Through Ownership - Achieving and taking ownership of what we do and always striving to be better. Everything is possible.

At Arora we truly believe that our people are our greatest assets and therefore our primary focus is to provide the best training opportunities to our people at all levels.

Developing People at All Levels

As a new member of the Arora family, you will benefit from company inductions, health and safety statutory courses, specialised skills training, and career development programmes.

At Team Member level you will receive in depth hospitality training in core product, service and business skills.

For Management level you will have opportunities to attend several leadership development programmes, such as the intensive 6-month Arora Flying Start Management Development Programme.

Investing in Our People

We pride ourselves in the accolades we have achieved for excellence in career progression; a testimony to the quality of the training and recognition we provide to all our people.

When you join the Arora family, we will be here to provide you with the support, the guidance and the resources to develop your career.

Our benefits include:

  • Recognition activities, such as employee awards, parties and more!
  • Learning & Development opportunities with regular in-house training and chance to gain nationally recognised qualifications
  • Great career progression prospects with plenty of opportunity to move within the group
  • Preferential room rates at our hotels for you and your family
  • Access to brand benefits in franchise hotels
  • Complimentary uniform dry cleaning (uniformed roles only)
  • Meals provided on duty
  • Discounted food and beverage at our restaurants and outlets.
  • Company Pension and Life Assurance Scheme
  • Cycle2Work Salary Sacrifice Scheme
  • Enhanced holiday allowance for employees with over 5 years of service
  • Generous Introduce a Friend bonus scheme
  • Discount for Merlin Entertainments attractions
  • Long Service Recognition
  • Wagestream and Savestream – Financial wellness benefits
  • Confidential Employee Assistance Helpline


Find Us
Hilton London Gatwick Airport
Gatwick Airport
South Terminal
West Sussex

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