Accounts Receivable Clerk: Adams Aviation

Accounts Receivable Clerk

Adams Aviiation have a supporting role vacancy for an Accounts receivable clerk

Job Summary:

The Accounts Receivable Clerk is responsible for assisting both customers and colleagues with courteous and promptness, providing continuous high-quality service and support. The Accounts Receivable Clerk will maintain an advanced working knowledge of sales & accounts policies, internal practices, and all administration work instructions. In this role, the representative will leverage internal working partnerships to investigate and reconcile non-commercial customer issues, perform basic account administration and ensure overall customer expectations are met.

Accountability and Scope:

• Completion of all admin duties.
• Support internal and external customers & suppliers.
• Action and support all administrative queries.
• Ensure the company operates on a financially sound basis.

Essential Job Duties and Responsibilities:

• Know, understand, and incorporate the Adams objective, ensure our service consistently exceeds customer & supplier expectations.
• Maintain an up to date working knowledge of Adams operating procedures.
• Maintain positive working-relationships with external customers/suppliers and all inter-working departments and personnel.
• Respond promptly, professionally, and with appropriate detail to customer/supplier enquiries.
• Raise customer invoices daily and statements monthly.
• Process customers credit card payments and enter the details onto the customer’s account promptly and precisely.
• Assist with cash posting, credit control, daily bank recs & raising credit notes Investigate and attempt to resolve customer/supplier issues in alignment with established company policies, procedures, and work instructions.

Qualifications and Experience:

• Relevant qualifications in Math’s & English Basic knowledge of
• Customer Service experience required (within the aerospace industry is preferred but not essential)
• Demonstrated ability to perform root cause analysis and conduct research to resolve basic customer issues accurately and efficiently.

Competencies and Behaviors:

• Proven ability to work well within a team environment to produce positive results.
• Good verbal & written communication skills
• Maintain excellent organizational and time-management skills, with strong follow-through and perseverance to handle multiple tasks simultaneously.
• Maintain basic competency working with integrated data systems including Outlook and intermediate to advanced Word and Excel (i.e., spreadsheets, formulas, importing and exporting of files, as applicable) as required.
• Maintain clear and accurate data entry, documentation, and reporting skills, as required. Ability to be detailed oriented and perform in-depth account research, if required

We offer 25 days holiday per year plus bank holidays.

Pension contributions

Health insurance