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Resident Liaison Officer

Build Recruitment
Brighton, East Sussex, United Kingdom
Closing date
9 Dec 2023

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Strategy & Consultancy
Contract Type
Full Time
Resident Liaison Officer Birghton We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector, operating across Brighton and Hove. You will be a vital link between the site team, residents, and clients. You will be working on a kitchen & bathroom and externals planned refurbishment project, so some knowledge of this will be useful. Key Responsibilities: Booking appointments and managing schedules. Handling resident complaints and issues with professionalism and efficiency. Maintaining property records and conducting validation and customer satisfaction surveys. Facilitating communication between all stakeholders for a seamless project experience. Working proactively to minimize disruption to residents and establish positive relationships with all parties involved. Requirements: Previous experience as a Resident Liaison Officer (RLO) is desirable. 6-12 months Occupied refurbishment knowledge is also desirable Strong health and safety knowledge Exceptional communication skills and ability to work collaboratively. IT proficiency and adaptability to on-site operations. Ability to work independently and as part of a team. Strong interpersonal skills and a proactive attitude. Ambitious, innovative, and self motivated Driving license and own vehicle is essential How to Apply: If you possess the required experience and skills, please submit your CV today to be considered for this exciting opportunity. For further details or similar roles, contact Lucy Van der Gucht at Build recruitment: . Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer

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