Warehouse Operations Manager

International Logistics Group
£35,000 - £37,000 per annum, depending on experience
Closing date
12 Mar 2024

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Logistics, Warehouse
Contract Type
Full Time

Job Details

About us

We're an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed. ILG is a people business - we invest in training and development, recognising and rewarding our people's achievements and creating opportunities for them to progress within our business. So, if you want to further your career, learn from a friendly team and realise your full potential in a fast-growing company, this is the role for you.

The role

Warehouse Operations are at the heart of what we do. Our customers choose ILG because our attention to detail across services like picking, embroidery and engraving adds something special to their brand. As a Warehouse Operations Manager you are responsible for the operational management across the site. This will include, but is not limited to, providing inspirational leadership to your team, ensuring the labour force is skilled and effective as well as labour targets being met. Providing support to the Warehouse Manager and Regional Operations manager, including reporting on KPIs, enhancing productivity, taking responsibility for H&S compliance, working closely with ILG sales and implementation teams and ensuring all agreements in relation to business purchases are properly and legally conducted, identify, develop and execute continuous improvement activities and support with prospective and current client tours.

What we are looking for

  • Resilience in a fast-paced environment
  • Proficient working knowledge of MS Office packages
  • Track record of warehouse management, preferably in a 3 rd party Logistics environment
  • Strong knowledge of warehouse operations
  • Proven ability to successfully operate at Management level with clients from different sectors
  • Sound financial acumen, particularly regarding cost management/labour control
  • Strong communication and presentations skills
  • A track record of making tangible improvements against SLAs
  • Comfortable making decisions
  • Passion for owning issues, striving for solutions or better outcomes
  • Has worked closely with both internal and external stakeholders
  • Experience of working with WMS software platforms (desirable)
  • Experience of working with clients across the fashion and beauty sector (desirable)

Please be aware we will be considering applications as we receive them and arranging interviews accordingly. Depending on the volume of applications we receive we may close this advert ahead of the advertised closing date.


About ILG

We’re one of the UK's top delivery and fulfilment businesses. That means we store, pack, personalise, gift-wrap and distribute high-value products to consumers and retailers across the world. Our customers range from boutique start-ups to global designer and luxury businesses, mostly fashion, beauty and wellbeing brands.

Great people have always been a cornerstone of ILG. And, because we’re growing fast and coming up to our busiest time of year, we’re on the lookout for more great people to join our amazing team.

We rely on a talented and engaged workforce that’s ready to go the extra mile for our customers. In return we go further to reward our people and share our success. So, we give a voice to all our colleagues on sustainability, health and safety and other essential issues. We run ‘staff member of the month’ awards to spotlight star performers. And we have a lively social committee to ensure we play as hard as we work!

Why join ILG? Here are few good reasons…

  • We’re a fast-moving business, so no two days are the same
  • A variety of work patterns and overtime hours to suit you
  • We invest in you with ongoing training and development
  • We believe in working hard and having fun
  • Share in our business-wide supportive, ‘can do’ attitude
  • Access opportunities to progress your career internally at ILG
  • Enjoy 22 days holiday, rising to 25 days with length of service
  • Benefit from our annual salary review process
  • ‘Charity of the year’ and other fundraising opportunities
  • Annual awards ceremony and party to celebrate individual and company success

As an inclusive employer we feel our workforce should mirror the diversity of the communities we serve. So, we promote equality and welcome applications from people of all backgrounds.

Take a look at the jobs available in ILG’s warehouse, customer services and HR teams >>

Warehouse operations are at the centre of what we do. Our customers choose ILG because our attention to detail across services like order picking, embroidery, gift-wrapping, product engraving and packing adds something special to their brand. If you’re interested in doing this type of work in a clean and efficient warehouse environment, we’d love to hear from you.

Company info
0844 264 8000
Logistics House
Charles Avenue
Burgess Hill
West Sussex
RH15 9TQ
United Kingdom

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