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Healthcare Support Worker (Inpatient)

Sussex Partnership NHS Foundation Trust
Eastbourne, England
£22,816 - £24,336 pro rata
Closing date
15 Feb 2024

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Healthcare, Nursing
Contract Type
Part Time

Job Details

Job overview

Heathfield Ward at the Department of Psychiatry, Eastbourne District General Hospital, East Sussex are looking for a committed, positive, compassionate and enthusiastic Band 3 Support Worker (Inpatient) to work as part of a dedicated team of professionals that provides the highest standards of care and support to people with acute mental health needs.

Heathfield Ward is an 18-bedded all-female acute mental health ward, providing care for predominantly older aged adults

Main duties of the job

Inpatient Healthcare support workers are part of the ward based clinical team and will have a key role to play in developing and fostering a therapeutic relationship with patients to develop a culture of recovery.

Successful candidates will have strong communication and people skills, a non-judgmental approach and above all a real caring attitude and be prepared to make a difference.

You will work under the direct supervision of a registered nurse and will be expected to assist on all aspects expected in a clinical ward environment including undertaking a range of delegated clinical care duties

Working for our organisation

The Trust provides mental health and learning disability care for all ages across Sussex and for children and young people in Hampshire.

Living & Working in Sussex
  • Travel easily between coast and countryside, with a blend of picturesque villages and seaside towns
  • Embrace the outstanding natural beauty spots including the iconic Beachy Head and Seven Sisters National Park
  • Known as 'The Sunshine Coast', Eastbourne offers a traditional Victorian seafront combined with the more modern Sovereign Harbour Marina

We'd love you to join our Trust, rated 'good' overall and 'outstanding' for caring by the CQC. Our staff agree, recent staff survey results told us that 82% recognise that care for patients is our top priority.

Key staff survey results include:
  • 70% highlighting flexible working opportunities as a key point for satisfaction at work
  • 79% reporting feeling able to make suggestions to improve the work in their team
  • 77% identifying the opportunities to show initiative in their roles

In return for your skills and expertise we can offer you continued training and development, variety and a rewarding challenge and the opportunity to work within a friendly and supportive team

Detailed job description and main responsibilities

You must be able to deliver a high standard of inpatient nursing care using excellent communication and relationship skills supporting patients with mental health needs.

You must be able to adopt a flexible approach to hours of duty meeting the needs of the service over a 24-hour period

You will support the Registered Nursing Staff in the clinical management of service users who are implementing nursing care. You will be actively engaging, observing, reporting and recording changes in the patients physical, mental health and behaviour.

You will also provide the necessary physical care to patients to help them complete daily living activities; assisting with personal care and daily living activities which includes personal hygiene, diet and fluid intake.

See attached Job Description and Person Specification for full details

Person specification


Essential criteria
  • Good General Education
  • NVQ level 3 or equivalent experience


Essential criteria
  • Experience of working with people with mental health needs in a paid or voluntary capacity
  • Experience of working collaboratively i.e. with colleagues, wider teams, service users etc.
  • An understanding of confidentiality

Sussex Partnership NHS FT is committed to supporting a diverse workforce that reflects our communities. Our workforce is currently under-represented from Black and Minority, Ethnic and disabled communities and we would welcome applications from these communities.

We regret that we are unable to advise candidates if they have not been shortlisted. If you have not heard from us within three weeks of the closing date please assume that you have been unsuccessful on this occasion.

In the event of an excessive number of applicants the Trust reserves the right to close this vacancy earlier than indicated.

Sussex Partnership NHS Foundation Trust takes its responsibilities for the safeguarding and protection of children and young people and vulnerable adults very seriously and expects this of all its employees and bank workers. The Trust works with adult and children's social care to ensure that the integrated service has systems in place to equip staff and bank workers with the knowledge and skills to recognize abuse, and take action to safeguard and protect vulnerable adults and children and young people. It is expected that all staff and bank workers familiarise themselves with the appropriate structures and policies and with the Sussex child protection and safeguarding procedures and the Sussex multi-agency policy and procedures for safeguarding vulnerable adults and undertake the relevant essential training and further training appropriate to their role.

Successful candidates are normally offered salaries at the bottom of the relevant salary range. However, where previous or equivalent NHS experience in a similar role can be demonstrated and evidenced, this may be taken into consideration when setting the starting salary.

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.


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Who we are

We provide specialist NHS mental health and learning disability services in south east England. People receive care, treatment and support from us in hospital, at home and from a range of community services. Our services are rated ‘good’ by the Care Quality Commission and ‘outstanding’ for caring.

Where we are

We provide services for people of all ages across Sussex and services for children and young people in Hampshire. There’s something for everyone in our local area, whether that’s the hustle and bustle of Brighton, the scenic South Downs or our wonderful coastline where you can chill out to the sound of the surf.

What we can offer you

When you join us, you’ll be coming to work in an organisation that puts people first. We’ll do everything we can to make you feel valued, respected and included. You will be given plenty of opportunities here for your career to flourish. We’re an organisation which is strong on innovation, research and learning, and we will support your development and help you learn new skills in whichever team or service you work in.

Check out the links below to view our key areas of recruitment



Allied Health Professions

Phychology & PsychologicalTherapies

Social Work

Healthcare Support Workers 

Support Services

Check out our latest video below where we hear from our inspiring nurses why Sussex Partnership is such a great place to work.

Company info
Trust HQ
Arundel Road
BN13 3EP

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