Would you like to make a difference and use your administration and secretarial skills to support the provision of mental health services in the community?
We are looking for a friendly, enthusiastic and self-motivated individual to join our administration team, based at New Park House .
You will work as part of a multidisciplinary team, ensuring an efficient and confidential service. The roles provide plenty of variety in a fast-paced environment, where your prioritising skills will be highly valued.
Evidence of a good general education is required, together with excellent organisational and IT skills. Flexibility, the ability to work on your own initiative and effective communication skills are all essential for these rewarding roles.Main duties of the job
To provide a comprehensive range of secretarial and administrative services to the team. To liaise with other departments and services and to respond effectively to enquiries from the general public, service users, referrers and other agencies and professionals. To consistently deliver a client focused service, which promotes good customer service and effective working relationships.Working for our organisation
We provide mental health and learning disability care for children, young people and adults across Sussex and for children and young people in Hampshire.
Working in Sussex:
Detailed job description and main responsibilities
- Travel easily between coast and countryside, with a blend of picturesque villages and seaside towns there's always new experiences to be enjoyed
- Embrace the city life with great access to visit Brighton and London
- With easy access to Gatwick and Heathrow and excellent railway links across the UK there is plenty of opportunity for adventure
Person specificationQualificationsEssential criteria
- The roles support Consultant Psychiatrists and clinical staff with administrative and secretarial duties, including:
- Typing and sending clinic letters
- Booking appointments and diary management
- Telephone calls to and from service users, carers, staff
You will require:
- GCSE standard or equivalent in Maths and English
- Fast and accurate typing skills
- Previous secretarial/administration experience
- Knowledge of software programmes/IT systems, ideally Microsoft Office including Word and Outlook
- The ability to remain calm under pressure
Please refer to the job description and person specification for full details.
- NVQ 3 or equivalent
- RSA 3 or equivalent experience and evidence of further practical experience or equivalent
- Good standard of secondary education; GCSE at Grade C or above or equivalent
- Ability to deal sensitively with staff and clients in person and on the telephone. Ability to communicate effectively.
- Ability to liaise on behalf of the team both within and outside the organisation
- Awareness of the importance of confidentiality - ability to work within appropriate boundaries.
- Ability to use good judgement skills when dealing with enquiries and problems
- Ability to be able to plan workload, manage diaries, organise appointments, planning workload associated with key meeting dates
- Planning, organising and facilitating meetings and minute taking
- Ability to work on own initiative and prioritise own workload
- Ability to work to tight deadlines and deal with conflicting demands
- Ability to work collaboratively within a team.
- Maintains stationery stock levels
- Knowledge of Microsoft Word, Excel, Outlook, Power point
- Ability to be able to concentrate on specific activities for prolonged periods of time
- Ability to be able to deal with conflicting demands
- Ability to deal with multiple deadlines
- Ability to deal with emotionally sensitive and challenging material
- Ability to use computer equipment
Sussex Partnership NHS FT is committed to supporting a diverse workforce that reflects our communities. Our workforce is currently under-represented from Black and Minority, Ethnic and disabled communities and we would welcome applications from these communities.
We regret that we are unable to advise candidates if they have not been shortlisted. If you have not heard from us within three weeks of the closing date please assume that you have been unsuccessful on this occasion.
In the event of an excessive number of applicants the Trust reserves the right to close this vacancy earlier than indicated.
Sussex Partnership NHS Foundation Trust takes its responsibilities for the safeguarding and protection of children and young people and vulnerable adults very seriously and expects this of all its employees and bank workers. The Trust works with adult and children's social care to ensure that the integrated service has systems in place to equip staff and bank workers with the knowledge and skills to recognize abuse, and take action to safeguard and protect vulnerable adults and children and young people. It is expected that all staff and bank workers familiarise themselves with the appropriate structures and policies and with the Sussex child protection and safeguarding procedures and the Sussex multi-agency policy and procedures for safeguarding vulnerable adults and undertake the relevant essential training and further training appropriate to their role.
Successful candidates are normally offered salaries at the bottom of the relevant salary range. However, where previous or equivalent NHS experience in a similar role can be demonstrated and evidenced, this may be taken into consideration when setting the starting salary.Employer certification / accreditation badgesApplicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.