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Community Support Worker (Access Facilitator) - East Sussex

Sussex Partnership NHS Foundation Trust
Hellingly, England
£20,330 - £21,777 Per annum
Closing date
26 Feb 2024

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Contract Type
Full Time

Job Details

Job overview

Are you looking for a new and exciting opportunity?

Are you passionate about supporting people with mental health challenges?

Look no further, we have the role for you!

We are looking for highly motivated and enthusiastic individuals to join us as a Band 3 Community Support Worker (Access Facilitator) within East Sussex (High Weald PCN). Whilst previous experience of working in a mental health or a care setting would be helpful, we would welcome applications from people who feel they have the enthusiasm, transferable skills and experience to make a difference in this exciting new role. Ideally you will be qualified but if you are not, we will provide the training required and access to an apprenticeship opportunity.

You will work alongside a supportive team and will be involved in community visits and building relationships with clients with a history of SMI (Serious Mental Illness) that are not engaging with their GP surgery; the work includes client contact and communication, undertaking simple physical health checks when necessary as well as encouraging/ supporting clients to attend their surgery appointments.

Main duties of the job

You will work with a group of GP surgeries in a specified area of East Sussex, taking into consideration your location preference, as an important member of the Mental Health Multidisciplinary Team, to help to form a joined up approach for SMI patients.

You will be required to:
  • To actively undertake community visits in a variety of settings (E.g. G.P Surgeries, home visits and community centres), to deliver a simple physical health assessment including taking bloods once venepuncture training is completed.
  • Work with a range of Health Care staff and attend relevant GP Surgery and Sussex Partnership NHS Foundation Trust (SPFT) meetings to ensure individuals you work with receive appropriate interventions and follow up care.
  • To work with individuals, Health Care and Voluntary and Community partners to develop physical health care goals for the people you work with and plans to promote and encourage self-management of physical health.
  • Refer and help individuals worked with to develop supportive relationships with partner organisations and communities to access Health Improvement interventions.

Working for our organisation

As we work towards our goal of providing accessible and supportive service across Sussex our community mental health services are being transformed to recognise the changes in how people want to access them. We are working in close partnership with a range of partners and our 'experts by experience' to develop and improve our service offer.

As part of this exciting transformation, we are expanding our community rehabilitation, personality disorder and eating disorder services, as well as providing investment to our community mental health teams and increasing mental health provision in primary care.

What does this mean for you?

Because we need to recruit a diverse range of people and skillsets to join us, the job (and training & development) opportunities we have on offer are as broad as they are interesting.

For an informal chat and to find out more about our range of vacancies, send us your contact details to

Detailed job description and main responsibilities

As part of the transformation for community mental health services, our Access Facilitator Service will work with and build supportive working relationships with G.P Practices, Sussex Partnership Foundation Trust (SPFT) services and Voluntary and Community sector partners and providers. You will be fully supported with a comprehensive induction, training programme, regular supervision and informal support by the wider team.


In order to be a successful Access Facilitator in our team you will have:
  • An interest in and enthusiasm for supporting people with mental health condition.
  • Ability to communicate and build relationships with service users, carers and family members
  • Willingness to complete relevant physical health checks and interventions
  • Willingness to complete relevant physical health checks training including venpuncture.

This is a hugely exciting opportunity, to be working for a new and innovative service that will be very important in achieving the objectives of the Adult Community Transformation Programme.

While some prior knowledge of health checks and working with people with mental illness would be useful, we will be providing the necessary training to carry out the post successfully if you are not from a health care background.

As part of this role we will also be offering you the fantastic opportunity to join our Level 3 Senior Healthcare Support Worker apprenticeship course, this would enable you to, over a maximum of 24 months to gain a Level 3 Diploma in Healthcare Support. You would be fully supported throughout the course through a work-based tutor and regular reviews.

Join us and you will be working for a Trust that is continuously developing a working environment and culture which is based on trust, learning, accountability and responsibility, where staff feel empowered to influence and make positive changes to working practices.

We also place a huge focus on the wellbeing of our staff, as well as ensuring our reward packages reflect the immensely important work you would be doing. Our partnership 'perks' include the following:
  • Generous holiday entitlement
  • Cycle scheme
  • Generous pension
  • Flexible working
  • Tax free child care
  • Travel season ticket
  • Continuous professional development
  • Retailer and restaurant discounts
  • Gym and fitness discounts
  • Mindfulness courses
  • Free eye exam and discounted glasses
  • Discounted car scheme
  • Free health checks
  • Employee networks
  • Free parking
  • Free legal and financial information
  • Free confidential counselling
  • Wellbeing MOT's (we have our own Wellbeing team)
  • Mobile phone discounts

Work Bases will be allocated according to your assigned area.

See attached Job Description & Person Specification for full details.

Please apply using the link in this advert, or for more information please contact, in the first instance:

Greg Coghlan (Lead Nurse - SMI LCS liaison team)

Person specification


Essential criteria
  • •NVQ Level 3 in care, or equivalent qualification or level of experience with transferrable skills E.g. Customer/people facing experience
  • Willingness to undertake Continuing Personal Development
  • Willingness to complete relevant physical health checks and interventions training

Knowledge & Experience

Essential criteria
  • Experience of working with clients, the public or both
  • Experience of working as part of a team towards a common goal
  • Basic understanding of the NHS and its independencies

Sussex Partnership NHS FT is committed to supporting a diverse workforce that reflects our communities. Our workforce is currently under-represented from Black and Minority, Ethnic and disabled communities and we would welcome applications from these communities.

We regret that we are unable to advise candidates if they have not been shortlisted. If you have not heard from us within three weeks of the closing date please assume that you have been unsuccessful on this occasion.

In the event of an excessive number of applicants the Trust reserves the right to close this vacancy earlier than indicated.

Sussex Partnership NHS Foundation Trust takes its responsibilities for the safeguarding and protection of children and young people and vulnerable adults very seriously and expects this of all its employees and bank workers. The Trust works with adult and children's social care to ensure that the integrated service has systems in place to equip staff and bank workers with the knowledge and skills to recognize abuse, and take action to safeguard and protect vulnerable adults and children and young people. It is expected that all staff and bank workers familiarise themselves with the appropriate structures and policies and with the Sussex child protection and safeguarding procedures and the Sussex multi-agency policy and procedures for safeguarding vulnerable adults and undertake the relevant essential training and further training appropriate to their role.

Successful candidates are normally offered salaries at the bottom of the relevant salary range. However, where previous or equivalent NHS experience in a similar role can be demonstrated and evidenced, this may be taken into consideration when setting the starting salary.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.


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Who we are

We provide specialist NHS mental health and learning disability services in south east England. People receive care, treatment and support from us in hospital, at home and from a range of community services. Our services are rated ‘good’ by the Care Quality Commission and ‘outstanding’ for caring.

Where we are

We provide services for people of all ages across Sussex and services for children and young people in Hampshire. There’s something for everyone in our local area, whether that’s the hustle and bustle of Brighton, the scenic South Downs or our wonderful coastline where you can chill out to the sound of the surf.

What we can offer you

When you join us, you’ll be coming to work in an organisation that puts people first. We’ll do everything we can to make you feel valued, respected and included. You will be given plenty of opportunities here for your career to flourish. We’re an organisation which is strong on innovation, research and learning, and we will support your development and help you learn new skills in whichever team or service you work in.

Check out the links below to view our key areas of recruitment



Allied Health Professions

Phychology & PsychologicalTherapies

Social Work

Healthcare Support Workers 

Support Services

Check out our latest video below where we hear from our inspiring nurses why Sussex Partnership is such a great place to work.

Company info
Trust HQ
Arundel Road
BN13 3EP

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