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Membership Engagement Executive: Gatwick Diamond Business

Manor Royal Business District
Crawley, West Sussex
£23,000 to £25,000 dependent on experience
Closing date
30 Jul 2024

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Administration , Business Development
Contract Type
Full Time

Job Details

Gatwick Diamond Business logo

Membership Engagement Executive – Job Description

Established for 70 years, Gatwick Diamond Business (gdb) has been the leading voice for business and commerce in the Gatwick Diamond.
We are an independent membership organisation serving the Gatwick Diamond Business Community. As a ‘not for profit’, we are owned and run by our members for our members. Our mission is to help Gatwick Diamond businesses achieve their ambitions by being part of a thriving business community – better connected, supported, promoted and informed.

Main Purpose
To provide support to the Membership Manager with Membership Recruitment & Retention, contributing to member satisfaction and membership & revenue growth.

Key responsibilities include:

  • Engaging with members to improve membership retention.
  • Ensuring members utilise all communication channels to promote their business.
  • Responding to existing and prospective members’ queries.
  • Maintaining and updating the membership database and records.
  • Appointment getting and setting for the Membership Manager, for existing members and prospects, & attending meetings when appropriate.
  • Assisting with research and data capture on prospective members & competitors.
  • Preparing correspondence to be sent to existing and prospective members.
  • Working alongside the team to coordinate and deliver membership activities.
  • Attending gdb Member Events on a regular basis.
  • Maintaining & updating the gdb Website including the Membership Directory
  • Sales and administration of Diamond Magazine
  • Social Media support on campaigns for Membership
  • Supporting the delivery of:
    • Membership Marketing Plan
    • Online and offline content including video, Diamond Magazine & other collateral.
    • Media & PR Development
  • Supporting gdb in attracting new members and promoting the organisation.
  • Carrying out other activities as may be required in growing and servicing the Membership.

Preferred skills & requirements

  • Excellent communication skills, written and verbal.
  • Adaptable and a good team player.
  • Good working knowledge of Microsoft Office applications including Word, Excel, and PowerPoint.
  • Ability to navigate social media platforms and update websites.

This job description is non-contractual, and Gatwick Diamond Business reserves the right to review, revise, amend or replace the content of this job description from time to time to reflect the changing needs of the organisation.


Manor Royal Business District is the biggest business park of the Gatwick Diamond area and one of the south east's premier mixed activity employment hubs.

Enviable location and connections

Situated at the heart of the Gatwick Diamond on the Sussex and Surrey county borders, just two miles from London Gatwick Airport, a major motorway junction (M23 Junctoion 10) and two mainline railway stations (Gatwick Airport and Three Bridges), Manor Royal is a popular choice for a diverse range of occupiers including a host of blue chip global brands.

Manor Royal in numbers

  • One of the biggest business parks in the South East.
  • Covers an area of 539 acres – that’s over 300 football pitches.
  • 700 properties
  • 500 businesses
  • 30,000 people

Manor Royal more than a number

Since the formation of the Manor Royal Business Group (MRBG), an association of Manor Royal based business and firms, being on Manor Royal means being part of something. You’re never just a number.

Manor Royal makes sense

Scale, diversity, location and great connectivity with a property offer to match means Manor Royal based firms are never far away from their suppliers, customers and a talented workforce.

Pay us a visit

Visit to find out more and to get in touch


Company info
Manor Royal Business District
7 Magellan Terrace (Ground Floor)
Gatwick Road
West Sussex
RH10 9PJ

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