Aviation Account Executive - Airlines & MRO

Pineapple Careers is thrilled to be working in exclusive partnership with a highly respected and forward-thinking organisation based in the beautiful West Sussex countryside. Due to continued growth, they are looking to recruit an Account Executive - Airlines & MRO on a full-time, permanent basis.

This opportunity is ideally suited to someone with previous aviation aftermarket, airline, MRO or aerospace experience who is looking to broaden their skills and build a long-term career within a thriving industry.

The aviation industry is fast-paced, dynamic and constantly evolving. Supply chain challenges, component shortages and operational pressures mean that no two days are ever the same. In this role, you will play a key role in supporting airline and MRO customers, managing component requirements from quotation through to delivery, coordinating with suppliers and logistics partners and helping to deliver exceptional customer service throughout the entire order life cycle.

Offering genuine career progression, hands-on industry training and increasing customer exposure as your knowledge develops, this is an excellent opportunity to join a growing team and make a real impact within a successful international business.

Key Responsibilities:

• Respond promptly and professionally to customer enquiries via telephone and email
• Prepare quotations and manage customer orders from enquiry through to completion
• Source aircraft components and identify suitable solutions for customer requirements
• Manage multiple customer projects simultaneously, ensuring deadlines are achieved
• Liaise with suppliers, logistics partners and internal departments to ensure successful order delivery
• Proactively resolve challenges relating to component availability, lead times and logistics
• Build and maintain strong professional relationships with customers and suppliers
• Provide regular updates and progress reports to customers throughout the order process
• Support the achievement of departmental sales objectives and KPIs
• Maintain accurate records within CRM and sales management systems
• Collaborate closely with colleagues across sales, operations and finance functions

Key Skills:

• Previous experience within the aviation aftermarket, MRO, aircraft components, aerospace or a similar industry
• Good IT skills, including Outlook, Excel and Quantum, Avsight or similar
• Excellent organisational and multitasking skills
• Confident communicator with strong relationship-building abilities
• Customer-focused and commercially aware
• Proactive and eager to learn with a can-do attitude
• A confident and professional approach when dealing with customers and suppliers
• Strong admin skills with a high level of accuracy
• A natural multitasker who thrives under pressure
• Able to take ownership and deliver results

Personal Profile:

• Enthusiastic and curious, with a genuine interest in aviation
• Reliable, motivated and proud to deliver quality work
• A strong work ethic with the flexibility to go the extra mile when required
• Calm under pressure and comfortable managing multiple priorities
• Collaborative team player who enjoys problem-solving and getting results
• Ambitious and keen to grow your career within a thriving industry

Salary & Benefits:

• £30,000 - £38,000 (depending on experience)
• Full-time, Permanent
• Ongoing training, development and regular progression reviews
• Mentoring from an experienced aviation industry leader
• Pension Contribution
• 25 days Annual leave plus Bank Holidays
• Free EV charging points and parking onsite
• Staff social events
• Based on the outskirts of Horsham

Please note: due to the office location, you must have access to your own transport.

If you're looking for an opportunity to build a long-term career within a thriving aviation business and want to be part of an exciting growth journey, we'd love to hear from you.

Apply today or contact Pineapple Careers for a confidential conversation and further details.

Pineapple Careers is acting as an Employment Agency in relation to this role.

Account Executive, Sales Executive, Aviation, MRO, Aircraft Components, Aviation Aftermarket, Supply Chain, Customer Service, Sales Support, Aerospace, Procurement, Logistics, Aviation Sales, Horsham, West Sussex.