Benefits Advice Project Worker

Do you want to support children, young people and families with special educational needs and disabilities (SEND)? Join our team at Amaze where your skills and knowledge can make a lasting difference.

About the role

Parent carers and young people in Brighton & Hove and East Sussex can get help with claiming Disability Living Allowance (DLA) and Personal Independence Payment (PIP) from Amaze. We offer:

• online advice, fact sheets and targeted resources to help you make a claim
• regular Zoom workshops on claiming DLA or PIP
• targeted support to families facing extra challenges via our DLA and PIP Advice Service

You will have knowledge of the welfare benefits system and specifically disability benefits and have excellent organisational skills and interpersonal skills. The service is a busy one and you must be able to work calmly under pressure, juggling several tasks at one time and prioritising effectively. You will have highly developed written communication skills, including reading analytically, synthesising information, editing and proofreading, with a strong attention to detail. You will have experience of working with a broad range of people – including families, parents and or young people, ideally some with additional needs.

About working at Amaze

Amaze is your local charity who provide vital support and connection for children, young people and families with SEND in Sussex. We guide children, young people and families through the complex world of SEND. We help them know their rights, feel less alone and get the support they need. We need people like you to help us in this mission.

We are committed to supporting and promoting equality and diversity, and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve.

• We want to employ staff who have lived experience of disability themselves or as a parent carer of a child, young person or adult with special educational needs or disabilities (SEND).
• We particularly welcome applicants from Black, Asian and minoritised ethnic communities.

If you want to be part of a great team that supports local families, we would love to hear from you. Please see the person specification in the job description for more details on what to include in your application. All applications will be measured against the person specification, so we encourage you to show how your experience meets these listed criteria in your letter. For more details on how to do this, please read our application guidance. Read more about working for Amaze.

Salary: £31,150 - £31,700 pro-rata (£17.11 - £17.41 / hour), subject to 2026-27 pay review and possible uplift

Hours of Work: 21 Hours

Before you apply

To support your application, please read:

• Benefits Advice Project Worker Job Description
• Terms and conditions
• cover letter guidance
• Staff Benefits Policy

How to apply:

• Upload your CV and Cover Letter via the link on this advert
• The closing date for applications is 11.59pm on Sunday 1 Feb 2026
• The provisional date for interviews are Monday 9 Feb 2026
• Please complete the Diversity Monitoring Form in the mandatory questions section.

You are warmly encouraged to contact us for an informal discussion about the role – call Lizzie Batten, Benefits Advice Manager on 07442 490129 email lizzie@amazesussex.org.uk to arrange.

This role is subject to a DBS check and right to work checks. A criminal record will not necessarily disqualify a candidate from being offered employment.