Business Membership Growth Executive

Business Membership Growth Executive

We are looking for a motivated and target-driven individual to join our Membership Team as a Business Membership Growth Executive. Your focus will be on generating new business and expanding the Sussex Chamber’s membership across Sussex. This is a dynamic sales-focused role with exciting opportunities to contribute directly to the company’s growth.

The Role:
• Drive new membership growth by identifying, targeting, and converting prospective businesses.
• Research and qualify leads to build a strong pipeline of opportunities.
• Deliver effective recruitment campaigns and sales initiatives.
• Represent the Sussex Chamber at business events, exhibitions, and networking forums.

Main Duties:
• Qualify and identify sales opportunities to generate leads and increase membership revenue.
• Recruitment of new business members to increase membership in line with targets.
• Provide regular reporting on opportunities, sales and progress.
• Schedule and participate in meetings with prospective members, including virtual, telephone, and face-to-face sessions.
• Collaborate with the Membership, Events, Marketing, and International Trade teams to generate and maximise new opportunities.
• Support initiatives and special projects designed to increase membership and enhance member engagement.
• Undertake administrative tasks to support recruitment activity, updating in-house CRM records.
• Attend exhibitions and events to promote the Sussex Chamber and generate leads.
• Carry out any additional duties as required within the scope of the role, as directed by the Head of Membership.

Person Specification:
• 1–3 years’ experience in a similar role, preferably with exposure to membership services or business engagement.
• Experience in customer service or business relationship management is essential.
• Strong planning, organisational, and prioritisation skills.
• Ability to work independently and collaboratively within a team.
• Resilient, proactive, and able to thrive in a fast-paced environment.
• A hard-working attitude and the ability to work well in a fast-paced environment and under pressure.
• Experience working in a membership organisation is desirable but not essential.

Key Skills Required:
• Excellent communicator in both verbal and written mediums
• Results and target orientated with a strong desire to achieve.
• Research and fact-finding abilities.
• Competent in Offce365, Microsoft Word, Excel, and CRM systems (training provided).
• Attention to detail and strong completer/finisher skills.
• Ability to manage multiple tasks and priorities effectively.
• Must be able to deal confidentially at all levels.
• Discretion when handling confidential information.
Additional Information:
• Attendance at events and meetings may be required, some outside normal working hours.
• Full clean driving licence required with access to a vehicle.

Location: Burgess Hill, West Sussex
Salary: £24,000 per annum (plus commission opportunities) (Salary is pro-rata for part time or for reduced hours)
Hours: Full or Part-time, 37 hours per week (flexible working hours, job share available)
Our office hours are Monday to Thursday 8.30am to 5.00pm and Friday 8.30am to 4.30pm.
(Flexible working options available within these hours).

Benefits:
• 25 days holiday entitlement (pro-rata for reduced hours working) plus 8 statutory bank holidays
• Company pension offering: 3% employer pension contribution, 5% employee pension contribution
• Structured commission scheme rewarding target achievement.
• Private medical insurance scheme
• Death in service

About Sussex Chamber:
Sussex Chamber of Commerce is the leading business membership organisation in Sussex, supporting businesses across East Sussex, West Sussex and Brighton & Hove. As an Accredited member of the British Chambers of Commerce, we are part of a national network of 51 UK Chambers and over 70 global Chambers.
We offer tailored membership packages that provide business support, networking, training, international trade documentation and assistance, and marketing opportunities. Our services include events, exhibitions, and awards designed to connect and promote businesses, alongside staff development and wellbeing training, export guidance, and exclusive member benefits.
We champion local businesses, provide insights and research, and showcase our members through both digital and print media, helping them grow, thrive, and make valuable connections. Joining our team means playing a key role in bringing new members on board and supporting the success of the Sussex business economy.

To apply:
Send your CV and a covering letter addressing the criteria in the job description to:
Amanda Young, Head of Membership via the link in this advert
Deadline for applications: End of September 2025
Interviews: Beginning of October 2025