Business Partnerships & Engagement Manager

We are currently working in partnership with an established corporate legacy planning business, that have been in the employee benefit market since 2007 and offer services to over 160 corporations in several different business sectors. As the company continues to grow, they are looking to onboard a client-facing Business Partnerships & Engagement Manager to build and nurture their relationships with benefit providers, corporate clients, and strategic partners.

This senior role is focused on relationship management rather than commission-based targets, emphasizing the importance of trust, client value, and engagement. Armed with a range of bespoke services, the Business Partnerships & Engagement Manager will participate in the following:

• Develop and sustain long-term partnerships with benefit providers, corporate clients, and introducers, serving as the primary liaison to ensure open communication and mutual alignment.
• Oversee email outreach and follow-up activities, ensuring all new contacts and leads are appropriately nurtured.
• Facilitate the onboarding process for new corporate clients, ensuring timelines and expectations are effectively managed.
• Represent the organization at industry events, fostering interest generated through events and referrals.
• Conduct strategic account reviews, identify areas for improvement, and collaborate with internal teams to fulfil client requirements.
• Collaborate closely with the Sales & Marketing team, regularly reporting on partnership health and outreach activities.

The successful candidate will have proven experience in a partnership, account management, or client engagement role, with a background in employee benefits, professional services, or financial services being preferred. They require someone with excellent written and verbal communication skills, strong relationship-building abilities at the senior stakeholder level, and a strategic thinker with a client-centric approach.

As this role involves regular client and partner meetings, the candidate should be comfortable attending the East Grinstead Head Office 2-3 days per week, combined with working from home.

This is a fantastic and exciting opportunity for a seasoned professional to work as part of a people-first company that values excellence, professionalism, and client-centric approaches. If you thrive on communication, relationship-building, and organization, this is your chance to grow your career in a company with a strong reputation and continued growth.