Communications and Content Design Manager

Communications and Content Design Manager

From £52,930, £4,750 flex allowance, up to 20% discretionary bonus + benefits

Great journeys happen at London Gatwick. Where will your career take you?

The buzz, the energy, the sheer magic of travel… you can feel it in the air all around you. Here, you'll be part of an energetic team and a vibrant community. We can help you thrive in a career that's a world away from the everyday.

This role takes an office first hybrid approach here at London Gatwick, with three days a week in the office, two days remote, managed around the needs of the business.

What is the role?

To lead on Gatwick's overall digital and design strategy supporting the airport's strategic objectives while protecting and enhancing the company's reputation.

Responsible for managing London Gatwick's corporate social channels, the corporate website pages, including developing and executing the content strategy across written and visual content including video and photography.

Responsible for creating design assets across digital and print, owning London Gatwick's internal brand and style guidelines.

What will you do?

• Own digital and design strategy across corporate social channels, the corporate website pages, also creating design assets for the wider comms team (e.g. infographics, annual report, social media and internal comms campaigns)
• Manage and deliver Gatwick's proactive social media content – Linkedin, X, Facebook
• Manage, write, edit and update content for Gatwick's corporate website and other corporate content
• Head and co-ordinate crisis communications across social media and website
• Corporate guide and content creator on design, content creation and implementation of all social and internal design needs
• Effectively manage a Digital Communications and Design Executive
• Video content creator and editor, bringing concepts and ideas that will engage audiences across social
• Deliver a monthly dashboard demonstrating progress against KPis for each channel and overall digital/design work

Do you have what we're looking for?

• Proven experience leading on corporate communications across social channels and corporate website
• Demonstrable experience leading on content creation written & visual for corporate social media and web pages,
• Management of corporate communications via website and socials for crisis communications
• Direct line management experience – essential
• Solid experience of design tools and video content
• Demonstratable experience working with third parties on concept creations, briefings, and delivery of collateral
• Experience of managing the image library, creating corporate collateral templates and engaging assets such as reports
• Graphic designing experience -Adobe Creative Suite (In Design, Illustrator, Photoshop essential), Video Editing skills essential
• Knowledge of web languages - HTML, HTML5 & CSS3, Knowledge of Google analytics, SEO , SEM
• Strong understanding of reputation management
• Experience in measuring and reporting on digital performance, analysing data to provide optimized digital strategy
• Creative background to drive traffic to website and social media channels
• Proven track record in working on multiple projects at any given time with strong organisational skills
• Solid experience of budget management
• Strong communication, stakeholder management and relationship building skills

What's in it for you?

We value our people and reward every employee fairly with a highly competitive package, enhanced by:

• A discretionary annual bonus,
• Free staff parking,
• Discounted rail travel to work,
• Share matching scheme and more.

We offer a rewarding world of flexible benefits you can tailor to the things that matter to you most.

There's also plenty of opportunities for career progression, as well as training to support your personal and professional development.

At London Gatwick we're also very well connected, just 30 minutes from central London and directly linked to over 100 towns and cities. Whether you prefer to travel by cycle, electric car, or train, we aim to make your journey to work as convenient and cost-effective as possible.

What's it like to work at London Gatwick?

At London Gatwick, our people are our biggest asset. We want our people to thrive and have the best experience while working with us. We know we are all at our best when we feel comfortable and included.

We are an organisation that places diversity, equity and inclusion at its heart. Our aim; to create a place where everyone belongs and has a voice, and we recognise we all play an important role in our success.

London Gatwick supports an inclusive recruitment process, enabling you to perform at your best. Please make us aware as part of your application should you require any reasonable adjustments.

Click apply now to start your career journey with London Gatwick.

You can find out more about what it's like to work at London Gatwick, visit our careers site Careers at London Gatwick